Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
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Pets best had been my saving grace
Pets best had been my saving grace. If not for them I may have not been able to give my dog the care she needed. I highly recommend them. And as a Grooming Shop owner I always push for my clients to get their pets covered. And Pets Best is the only place I recommend. Thank you for taking care of both my dog, Sadie 🌈💔 and me. Couldn't have had her for as long as I did with out Pets Best Insurance.
Insurer: Pets Best
By: Christina Mecca
I’ve always used a different pet…
I’ve always used a different pet insurance in the past and wanted to try a new one when we rescued our current dog. Past insurance companies the process was super simple and quick, with reimbursements within just a few days. Ever since I switched to Pets Best, the process takes almost a month each time. I want to continue to use Pets Best, but it shouldn’t take this long
Insurer: Pets Best
By: Sarah DiPetta
Not too bad.
For the most part, Healthy Paws is very quick on reviewing claims and getting paid out. Randomly though, the one time that I had a major claim ($4K+) is when they took almost 10 days to get back to me. It took me a couple follow ups to get a response (or they randomly finally responded to my orignal request a day or two after my multiple follow ups) And the only reason this was an issue was because I was hoping to get that big chunk of money back in the timely fashion that they normally pay out so I could avoid the huge service charge that went on to my credit card for the original surgery. Other then that, they aren't too bad. Just like any other insurance company, rates start going through the roof once the dog gets a little older.
Insurer: Healthy Paws
By: Brian Reid
BIG DISAPPOINTMENT
After doing my research, I signed up with Pets Best and felt I had found a top pet insurance company, one I could really trust to help me take care of my dog -- and all went well for a while. BUT, when I adopted two more dogs, I had difficulty getting their website to recognize that I now have THREE dogs and qualify for a multi-pet discount. As a result, INSTEAD OF GETTING THEIR MULTI-PET DISCOUNT, somehow MY ORIGINAL DOG GOT A NEW POLICY TOO -- AND NOW HER ALLERGY PROBLEM IS CALLED "PRE-EXISTING" AND IS NO LONGER COVERED!!!!!!! Even contacting Pets Best "customer care" and explaining the situation did no good. WOW, talk about being disappointed!!!! Bottom line, since no one will now cover her allergies, I'm switching companies just on principle and share this with the broader pet community as a word of caution!
Insurer: Pets Best
By: Lorna Lieske
Would not recommend
Had a very difficult time getting my claims processed and paid. My vet sent them records - they say they did not get them - Had vet send them again - they confirm they got them - then a week later when I call back again they tell me they still need more records. They never told me any of this. Would not recommend. Also was not aware that they have co-pays or co-insurance which they charge you for on every line item of your vet bill.
Insurer: Pets Best
By: M bray
Great customer service!! Thank you, Amanda!
Amanda went above and beyond helping me get our pets insured at a great rate! Very happy with the way she helped shop policies and give me options and time to get my husband involved in the decision. I would highly recommend Amanda and Fetch insurance for your beloved fur babies insurance needs!
Insurer: Fetch
By: Amy C
Healthy Paws a must for pet owners!
The first time i decided to get pet insurance was when I rescued my best friend Semper Fi. He is now almost 5 years old and unfortunately has had a bunch of health problems, including an autoimmune disease. He not only sees his Vet but also a few different specialists Vets. Thank God that we decided to get pet insurance and Healthy Paws was a great deal and offered more than a lot of other companies. Healthy Paws has been there for us over the past few years. They make it simple to file a claim. To be honest I don't know what we would of done, and hate to think about it, if we didn't have Healthy Paws on our side. Semper Fi has racked up literally thousands of dollars in Vet bills. I thank Healthy Paws for being there and taking care of Semper Fi's medical bills. We highly recommend Healthy Paws to anyone who has a pet that they love, and want to continue loving.
Insurer: Healthy Paws
By: Thomas
Please do whats right for your pet. HP is a SCAM!
I've been with Healthy Paws for 7 years! Since then I've only made 2 claims which borh were denied! I had to issue a dispute for them to reconsider which they only decide to approve one! My Premium jumped 335% starting at $36/month to $160/month!!! Similar to most of the responses here. It appears that HP goal is to increase your deductible to $1,000, putting you in that range so none of your claims will be approved. Unless your pet is on it's death bed!!! If you are considering this insurance for your Pet. Please take this review into consideration! I'm almost certain anyone posting a 5 star review are Bots! Please be warned! If you are considering HP to provide peace of mind for your pet. Please look elsewhere. At the end of the day your claims will be denied!!!
Insurer: Healthy Paws
By: Jonathan Quach
Highly recommend Embrace
We have had Embrace insurance for 10 years and would highly recommend them. Insurance is reasonably priced, the online chat has been helpful at times, and the ease of claim submission has been much appreciated. Thank you Embrace.
Insurer: Embrace
By: Leigh
Terrible
Would not recommend….okay good thing I can say is the claims they do pay they pay quickly. Their rates increase significantly EVERY year, their website/system is always down or updating but nothing ever improves. Their website is terrible. My dog went fore a wellness visit, was given medicine for an issue but because of this they didn’t pay out her wellness coverage. So what am I paying for???
Insurer: Pets Best
By: J