Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
23,262 total
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Great Insurance Company to do business with.
I've had pumpkin pet insurance for 3 years, for my German Shepherd, it has been a worthwhile investment since day one. Veterinarian bills seem equally expensive as Medical Doctors for humans. Pumpkin reimbursements are quick, hassle free and pay up to 90% of the bill. I highly recommend them to any pet owner.
Insurer: Pumpkin
By: Lou Burgess
Not All Fees and Costs Are Clearly Specified Up Front
The pre-existing condition explanation is ambiguous (are allergies covered, unclear; what is the effect of having a different insurer for one of the pets, unclear). The nickle and dime fees were not stated upfront or at least so that I noticed them (e.g., an enrollment fee, a fee for paying monthly as opposed to annually, etc.,). On the other hand, and of course we'll have to see what the actual experience is, this is the only pet insurer that provides a "family plan", and the difference in cost between insuring three animals as a "family plan" versus insuringing them individually is substantial. Now, we must see how things actually work out.
Insurer: MetLife
By: Mitchell Stewart
Great prices and discounts!!
Great prices and discounts!!
Insurer: MetLife
By: Jen
Great experience
Megan was great to work with. Knew her stuff, answered my questions and super nice. Also, their pricing is much better than other companies.
Insurer: Fetch
By: Diana B
Had to do a little research of my own…
Had to do a little research of my own but found out this is one of the best deals
Insurer: MetLife
By: Trixie Mae Bartolome
Unethical Company Raising Premiums
Price hikes each year to the point where it's not worth it. I havent used the insurance/filed a claim in 3 years and they continue to raise my premium each year. Go with any other pet insurance. They are unethical and predatory.
Insurer: Healthy Paws
By: h m
This year they are more than doubling…
This year they are more than doubling my insurance premiums!! For no apparent reasons but "the vet bills increase in the US these days" and “your cat is getting 1 year older” . I don’t think it’s a good reason to double an insurance premium . AND they had already increased it the past year. What is it gonna be next year? triple? Also they don’t cover prescription food- Only prescription medication- Beware!
Insurer: Embrace
By: Julie
What is advertised is not what you get
It wasn’t clear when I started paying into the insurance plan that they do not cover emergency exams, or taxes. So instead of paying the $600+ that I expected, they only paid out $270. Their policy makes no sense and does not cover the things that are needed. I am truly disappointed.
Insurer: Trupanion
By: Andrée Lamarre
Most things that I needed were not…
Most things that I needed were not covered. So by the time I paid the premium and the cost of the service I basically broke even which saved me $0 hence rendering the insurance useless.
Insurer: Figo
By: Yikina Parker
DO NOT PURCHASE
If I could give Embrace a 0 I would! Genuinely don't even bother getting pet insurance at all. After submitting almost $1,000 of vet bills, Embrace reimbursed $0 of it. Mind you, this was after months and months of trying to get them to even review the claims. They claimed that our cat had a preexisting condition (a fully healed Upper Respiratory Infection she had while she was in the shelter) even though the vet literally stated in the first appointment that this was NOT the issue, and even after spending hours on the phone with them, Embrace only conceded to reimburse us $98, which is well under what we are owed. We are cancelling our plan immediately and are beyond disappointed in not only the pet insurance itself but the staff who seem entirely unempathetic and unable to use a single ounce of logic in assessing claims. Update: See their stupid response to this? Did they even read the review? This type of response is exactly the issue with Embrace. In my review, I clearly stated that my cat did NOT HAVE A PREEXISTING CONDITION not even in the terms you defined it in the policy contract. Also, absolutely hilarious to say you "see a team member has provided additional information" in reference to an automated email response confirming the cancellation of my insurance plan. Don't act like you did your best attempt to right this situation; all you guys want is to take our money, you really could not care less about the health and wellbeing of the animals involved.
Insurer: Embrace
By: Lucie Edwards