Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

20,816 total


Verified October 07, 2025

Hate Insurance till You Need It!

Like all insurance..........hate to have to pay for it till you actually need it. Then, you are sure glad you have it. Pumpkin has been great to work with and prompt on reimbursment.

Insurer: Pumpkin

By: Jeff Stofko

Verified October 07, 2025

Absolute worst customer service and company ever.

Absolute worst customer service and company ever. I have never left a review before but I can't with this company and want to warn everyone to never use them!!! Shop anywhere else or just put the $150 they're making you pay into a savings account for your dog/cat. You'll probably end up never using it and then just have a treat for yourself. Started paying for pet insurance for my dog as a puppy which started at $50. Today, they have upped it to $150 and I have never even used them. I have given them over $8,500 in the years I have had them and they just up your monthly payment whenever they want and if you want to pay a lower one, they only offer one choice which is, they will make you pay a higher deductible to lower your monthly so it's not really helping at all. Please please please go anywhere else to get pet insurance or again, just put it into a savings so companies like this can't screw you over.

Insurer: Trupanion

By: Kimberly

Useful
October 07, 2025

Aileen was pleasant and professional

Aileen was pleasant and professional. i’ve spent over $6000.00 with your company to insure my other dog Nala and i’ve never submitted a claim so I was hoping to get a better quote for my second dog Zeus. If Aileen has no discretion negotiating the price then I give her 5 stars. I’m getting less coverage at a higher price for my second dog.

Insurer: Fetch

By: David Compton

October 07, 2025

User friendly website

User friendly website. Affordable

Insurer: Embrace

By: Daniel Reasner

Verified October 07, 2025

The best pet insurance company

The best pet insurance company, who not only saved me tens of thousands of dollars during two emergencies, but did not increase my monthly rate after those. They have the compassion that this industry desperately needs.

Insurer: Healthy Paws

By: F Z

October 06, 2025

EASY PEASY!

This is the easiest, quickest insurance available! It's super affordable and if you have to speak to someone, they're incredibly kind - best investment EVER.

Insurer: Embrace

By: Rev. GypSeaShelle Dawn

Verified October 06, 2025

A must for responsible pet owners

Pet insurance is a must, and MetLife has been such a great one for me and my pup. Customer service and claims department are always quick and professional. The flexibility to choose your plan terms is incredibly useful and you know you are getting what you pay for.

Insurer: MetLife

By: Chae C.

October 06, 2025

Exceptional service

Exceptional service. Extremely knowledgeable about policy details. Worked to get me the best value for my pets’ needs.

Insurer: Fetch

By: G Singer

Verified October 06, 2025

My concerns:

My concerns: —quite expensive —why is back history submitted every time I submit a new claim? Are past files not saved? Pros —turn around time for claims is great! —having the option to submit claim by email versus SPOT website is great!

Insurer: Spot

By: Deborah Hyatt

Verified October 06, 2025

Happy with MetLife…

I’m so glad to have MetLife pet insurance. They cover 80% of all cost for my dogs.

Insurer: MetLife

By: La Monica

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