Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
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Former customer with really bad recent experiences
We had Healthy Paws since we adopted our dog almost 10 years ago. However, I got a recent notice via email that our premium would be increasing from $82 to over $400 dollars. All the documentation and notices in the online portal didn't adequately explain why, and none of the documents except the original email even mentioned the new amount, which was way at the bottom in basically the tiniest text possible. Extremely hard to cancel via email. I received three emails that acknowledged that my request had been received, but no real reply until I followed up with stronger wording, after which I was given the runaround again. Eventually I was able to get a (very nice) representative on the phone and canceled that way, but wow. I really think Healthy Paws has gone steeply downhill in the last couple of years and shifted to misleading practices that gave this longtime customer a horrible impression of them in the end.
Insurer: Healthy Paws
By: Nicole N.
Just Sign up. Did a lot of research and decided to go with Prudent.
When signing up, Bobby was great. Very professional and well informed. Was very helpful in my decision to use Prudent Pet Insurance.
Insurer: Prudent Pet
By: Rick
Prudent Pet was clear and easy to sign up for!
Rebecca was great to work with - answered all my questions and got me signed up quickly! Prudent Pet is very clear and straightforward with good pricing.
Insurer: Prudent Pet
By: Courtney Givens
Excited about Embrace
So far so good, the sign up process was super easy. My mom had Embrace for years and loved it. I had another provider for my dog who just passed and although they advertised and brag about covering 90%, they made it difficult to actually get the 90%. I had to appeal on numerous occasions for items that should have been covered per the contract. I eventually got the money, but who wants those hassles. I went with the more expensive insurance expecting better service but that wasn’t the case at all. My mother had Embrace for years and she had nothing, but good things to say about them.
Insurer: Embrace
By: Sonia Nance
Always easy to work with
Always easy to work with. I appreciate the access to in person customer service with agents that speak clearly and can handle their business.
Insurer: Embrace
By: Rick C.
Premium doubled in about one year!
Premium doubled in about one year. No letter, just an email that could (and did) end up in the bin. Shame on this company for squeezing pennies out of struggling families in these difficult times.
Insurer: MetLife
By: jean
I got a discount for 2 dogs
I got a discount for 2 dogs, I got an instant refund (within 48 hrs of submitting my invoice), it costs less and I get more coverage than some other pet insurance that is available.
Insurer: Pumpkin
By: Dawnie
The worst experience ever.
The worst experience ever. we paid 131.96 a month for 12 months, and finally put in a claim, it was just our once a year visit, normal Exam, blood test, preventative care... which I added, for one cat, and they only paid 175 out of a 1017.00 Vet bill, no extras, no frills... so we paid 1575.00 to get no real preventative care at all.
Insurer: ASPCA
By: EditMonsterKurt
Fetch is Amazing !!
I am so impressed with Fetch and also incredible grateful. I had other pet insurance in the past and they never helped. Fetch is legit and affordable. Thank you so much Fetch!!!!
Insurer: Fetch
By: Amy, Sunni & Hazel