Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
22,030 total
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I like the service
I like the service but it became more expensive. We joined when Maxi was a puppy with the promise that because we enrolled early it wasn't going to increase the monthly charge which wasn't true at all
Insurer: Trupanion
By: Cynthia
I was very disappointed
I was very disappointed that the $199 charge for a consultation that occurred DURING my dog's hospitalization was not covered. I understand that initial exams/consultations are not covered, this $199 charge was for the vet looking at my dog after she had spent a night in the hospital and checking her symptoms to determine if she could be discharged. That isn't what I thought would be covered by the exclusion for exams! When I called Trupanion for an explanation, the representative told me that if the hospital had simply billed for hospitalization as one line item rather than breaking it down into categories (including a line item for consultation) then it would have been covered. That doesn't make any sense! This kind of thing really decreases the amount of trust I put in Trupanion. I used to feel comfortable that if my dog had a more severe ailment we would be covered....now, I'm not sure what other loopholes might unexpectedly come up. Aside from that, the claim was processed quickly which I appreciated.
Insurer: Trupanion
By: Alicia
Thank god for Trupanion.
Thank god for Trupanion. My dog was really sick and we were able to treat him and give him the care he needed without worrying about the costs
Insurer: Trupanion
By: Edie
I like the service
I like the service but it became more expensive. We joined when Maxi was a puppy with the promise that because we enrolled early it wasn't going to increase the monthly charge which wasn't true at all
Insurer: Trupanion
By: Cynthia
Total Frauds
Worst pet insurance ever - a total fraud. We purchased VPI pet insurance for our Yorkie puppy when we first welcomed her into her home, understanding that pet insurance is very strict about pre-existing conditions. No major problems for years, but VPI did pretty well on minor issues and preventative medicine. Nationwide took over VPI and the premiums rose, the reimbursement fell, but we kept paying because they promised 90% coverage of accident or injury, which is why you really carry insurance. The worst- case scenario happened, a pit-bull mix attacked our dog and she needed surgery to repair a perforated abdominal category. Nationwide paid $1500 0n a $4000 bill ,and had the nerve to tell us that they had send us many mailings about getting us to switch to a different policy ($2,000+ per yer instead of $1,000+) that would actually cover what they promised. These people are beneath contempt. I would never buy Nationwide for ANY, ANY type of insurance.
Insurer: Nationwide
By: Patricia
Insure your pet... they are worth it!!!
Adopting an older dog we decided to obtain health and wellness insurance for her. It has been very helpful to us in reimbursement for her health care. She is worth every penny! We have recommended Nationwide Pet Insurance to everyone we know who has pets!
Insurer: Nationwide
By: Lorrie
Healthy Paws Pet Insurance Rocks!
Healthy Paws has been a life saver for my French Bulldog. He’s had two major surgeries, one at 1 year old and one at 6 years old. He’s also got terrible allergies, which are always changing. Over the past 6 years, Healthy Paws has made all of these conditions financially possible for us to manage. Submitting claims online is user friendly. Completed claims take only a few days to receive and then the check arrives right after. I sincerely believe the monthly price is valuable for the service they offer. We have never had a problem with the company, and in fact, they even checked in on our frenchie after his surgery. I highly recommend Healthy Paws.
Insurer: Healthy Paws
By: Briana
Good Insurance
Good company and coverage is very good. Slow on repaying claims avg. 15-30 days, but they take their $$ every month from your account on day due. Also raised cost from last year by $300+. But still good No real explanation.
Insurer: Nationwide
By: Richard
Compassionate Coverage
I was so thankful for my Nationwide pet insurance coverage during one of my cat's recent dental procedures to address the effects of dental disease and tooth extraction. Anytime our pets have medical issues, financial coverage is the last thing you want to think about. I've been a Nationwide pet insurance customer for nearly 6 years and never had to file a larger claim. The filing process was quick, easy, and the benefits covered nearly all of the procedure costs. I was so relieved to be able to focus on my kitty's healing and recovery and appreciated the follow up note from Nationwide to check on her medical status a few weeks after the procedure.
Insurer: Nationwide
By: Keely
Easy to use and good coverage
A bit pricy up front for our wellness plan but it covers a lot. We recently spent $1k on a pancreatitis episode and almost got the entire thing reimbursed. Easy digital systems make submitting claims fast and simple for me. Also, the vet hotline was amazing for a few quick advise items I needed.
Insurer: Nationwide
By: Angela