Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

22,030 total


December 31, 2018

Easy process

Easy process... money arrived in time to pay off charge to my credit card.

Insurer: Nationwide

By: Mark

Useful
December 31, 2018

Grant's insurance

I've been extremely pleased with the way NationWide follows thru with insurance refunds. This insurance has enabled us to take better care of Grant because we would not be able to afford all the treatments that he's needed. As a puppy, Grant ate everything, including needles and pins. Thankfully, NationWide covered his surgery and he is doing great now. He was the Puppy of the Month this December at our Vets office because he is so Sweet and loving. Thanks to you for letting us take good care of him.

Insurer: Nationwide

By: Delores

Useful
December 31, 2018

Deceptive payment of claims

Claims processing is hinky. You pay co-insurance before the deductible is applied. You are actually paying a higher deductible than quoted in your policy. I switched to Pets Best after having my last pet insurance company hit me with a 20% rate increase and was assured Pets Best doesn't operate that way; yet, I received an email informing me an increase of 17% had been requested.

Insurer: Pets Best

By: Cheryl

Useful
December 31, 2018

Takes too long to receive refund From when a claim is sent in.

I am pleased with this pet insurance.

Insurer: Nationwide

By: Charlotte

Useful
December 31, 2018

I am very pleased

I am very pleased to have trupanion for my cats medical insurance, they have really helped quite a bit. I have referred several friends/colleagues to trupanion.

Insurer: Trupanion

By: Christine

Useful
December 30, 2018

Wonderful Customer Service

After polling friends on Facebook for pet insurance reccomendations, Healthy Paws was the clear winner. When I switched over to them my payments were cut almost in half and my service and satisfaction doubled! My dog had to get TPLO surgery on both back knees over the course of 2018. As stated in my coverage, Healthy Paws paid 80% of the entire bill within about a week from the surgery. They also followed up with an e-mail to see how my dog was doing. After the second surgery the follow up e-mail asked how she was doing after her second surgery! These guys are awesome. Plus, they have direct deposit!

Insurer: Healthy Paws

By: Kevin

Useful
December 30, 2018

Its easy to submit claims

Its easy to submit claims and I feel safe knowing I am covered if there is something big!

Insurer: Trupanion

By: Janice

Useful
December 29, 2018

Affordable

Affordable premium and claims are paid in a reasonable time since we can now submit through the internet

Insurer: Nationwide

By: Joseph

Useful
December 29, 2018

1st time having pet insurance and it has been wonderful and very much needed

Convenient to have premiums taken out of my pay check and very well worth it. So glad I got this insurance. My first time and it proved to be badly needed.

Insurer: Nationwide

By: ann

Useful
December 28, 2018

Great Coverage But........

Nationwide pet insurance is amazing they cover most things without a problem, my pup has had surgery on both her hind legs due to ruptured cruciate ligaments and they paid majority of the cost which is a true blessing due to the cost ranged from $1,250 - $1,850 and I am on disability and am not able to work, and just don't have that kind of money to be throwing around. She is my E.S.A and I love her to death so I would do what ever I can to make sure she is in the best of health. My biggest issue with Nationwide pet insurance is that within 3 years (my pup is only 3 years old) my premium has been raised twice making the insurance almost not affordable. I have gone without multiple times just to make sure I am able to afford her insurance because without my pup I would not be able to function in everyday life and she deserves it. Now nationwide has me pinned down to their insurance because most insurance companies will not cover pre-existing injuries. This puts me in a rough place because she will need shots for the rest of her life to help with the pain she experiences from the surgeries. So I have to either stay with them or let her be in pain and I am just not willing to put her through that I would rather go without my medical prescriptions and risk my own health so that she can be healthy.

Insurer: Nationwide

By: Dee

Useful

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