Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
20,691 total
Other Categories
Amy from Embrace never followed-up with…
Amy from Embrace never followed-up with alternative policies as promised after Embrace sent me a 67% increase for my renewal. I submitted zero claims and have a healthy pet.
Insurer: Embrace
By: Keith
My dog needed surgery for a luxating…
My dog needed surgery for a luxating patella. The claims were very easy to file online and I received reimbursement within a week. The surgery costs with preop appointments was close to $4000, so I was very grateful to have the coverage. The only complaint I have is about the increase of premiums after the first year. The coverage was well worth it though
Insurer: Embrace
By: Laura Withrow
Ease of pricing tools and Option Caoverage.
Ease of pricing tools and information detailed clearly in regards to optional coverage.
Insurer: MetLife
By: YANIRA SIROL
It was quick and easy
It was quick and easy. I appreciate the discount for multiple pets.
Insurer: MetLife
By: Kathleen
we heard a lot of good things from our…
we heard a lot of good things from our vet about your company and did a little research ourselves and we are happy with our choice
Insurer: Pumpkin
By: Robert
I love how easy it is to process the…
I love how easy it is to process the claims. I just would like to see more money coming back to me when I do place a claim. If I were to save what I pay and then pay as my dog needs care I would actually have more money.....which I am really considering.....
Insurer: Spot
By: CLAUDETTE FLORES
MetLife pet insurance is a scam
At time of pet insurance purchase I did all that was requested of me by MetLife to start the policy, including giving the past 12 months of vet records for them to review. I pay $60 a month for the insurance. Our dog needed several visits to a dermatologist during the policy duration which MetLife started reimbursing me for. Then they stopped reimbursing me for dermatology visits when I would turn in the billing statements stating that they made a mistake and upon further review, the services were not covered. At this point, they had reimbursed me about $1600. It was my understanding that because I had turned in all my 12 months of previous vet records for MetLife to review before the policy started, they deemed the services to fall under the policy. 9 months after the last reimbursement payment to me, I get a letter from MetLife stating that I had 15 days to get over $1000 to them for the overpayment they made to me for ineligible services! Ultimately, I did everything MetLife said I needed to do for my pet to be insured under them, they made payments to me based upon their review of my previous vet bills and current situation, then 9 months later said I needed to pay them back $1000 of the $1600 they paid for dermatology services in 15 days otherwise I was going to be turned into a collection agency. Can you imagine if human insurance worked like this?!?! Covering medical bills and then deciding 9 months later not to cover them and saying people owe a significant amount of money back to the insurance company within 15 days! DO NOT GET METLIFE PET INSURANCE- THEY MAY COVER MEDICAL BILLS AT FIRST WITH PAYMENTS TO YOU INITIALLY, BUT AT THE END OF YOUR POLICY TERM THEY DEMAND THE MONEY BACK SAYING THEY MADE A MISTAKE.
Insurer: MetLife
By: MetLife pet insurance customer
Filing claims is easy
Filing claims is easy, turnaround is very quick. Affordable and has saved us money!!!
Insurer: MetLife
By: customer
Great company to have insurance with…
Great company to have insurance with for our fur babies. They really are there when you need them to cover the cost for the medical procedures. It gives me peace of mind to have a reliable insurance for my pets.
Insurer: Pets Best
By: Customer