Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

20,691 total


Verified November 02, 2025

quick quote and very informative

quick quote

Insurer: MetLife

By: Joanna Moreno

Verified November 02, 2025

All my experiences are great!

This is the only pet insurance I found that is easy to understand, simple to create claims and affordable. I have five pets. These policies are essential.

Insurer: MetLife

By: Julie Ann

Verified November 02, 2025

Quick and easy to use the online quote…

Quick and easy to use the online quote system

Insurer: MetLife

By: Marlene Felix

November 02, 2025

Totally awesome company,

Totally awesome company, My fur baby was very sick with pancreatitis and when I took her to the veterinary clinic, it was a total relief not to worry about the cost, I just told them do what needs to be done. I sent them a photo of the bill and in a few days I was reimbursed my 90%, it cost me. 100.00

Insurer: Embrace

By: Mary Ann

Verified November 01, 2025

I just got Spot insurance this year

I just got Spot insurance this year. I have already had to submit claims for my 2 year old dog☹️ The claims process has been very easy and payment received back has been quick. I do pay a higher amount monthly, but it has been absolutely worth it.

Insurer: Spot

By: Tara H.

November 01, 2025

I just insured our new kitten that we…

I just insured our new kitten that we got and the process was very easy and fast and the cost is nicely laid out , so far I am happy , let’s see after I use it.😃

Insurer: Embrace

By: Susan Goskowitz Tomka

November 01, 2025

Kind Assistance

For financial reasons I needed to cancel my insurance after not using it for years. The customer service rep offered me an extremely reasonable accident insurance change for my sweet cat. Thank you!

Insurer: Embrace

By: S.A.

November 01, 2025

Disappointed-confusing and costly

I signed up a year ago because I liked the flexibility of customizing my own plan which most other providers don’t offer. Positives: customer service is excellent, very helpful, friendly, knowledgeable; website for filing claims is easy to use once you become familiar with it. Negatives: long learning curve and no training of how to use the website and provide an overview. My biggest complaint is the lack of clarity from the agents while choosing my coverage. It was my understanding that adding a wellness plan would cover all exams and medications, so I waived that coverage from the accident and illness plan. Turns out I was wrong. My advice would be to take great care when discussing coverage with their agents, particularly if this is your first time buying pet insurance. It can be very confusing. In the end, my analysis of the cost of the insurance versus what my OOP would have been without it was that I would have saved a few hundred dollars without it, even with one of my cats becoming sick with pancreatitis requiring lots of tests, meds, and prescription food. So, while my experience was positive on some points, I would recommend taking a chance on your pets’ health and pay the professionals for their service if they get ill, rather than throwing money at a third party that may not cover your costs.

Insurer: Embrace

By: Ruth Tarbell

Verified November 01, 2025

In my opinion

In my opinion, your premiums are too expensive

Insurer: MetLife

By: customer

Verified November 01, 2025

I have great coverage with my policy…

I have great coverage with my policy and the claims are made in a reasonable time. I wish I had the insurance way back when we had threes dogs at once and they all ended up with serious medical issues. I hope this review helps you if there is something else I can do I would. Sincerely, George I.

Insurer: MetLife

By: customer

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