Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
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Pricing
You guys are great and I stand by paying what I do every month for peace of mind for my pups. But I will say I’m only 7 years in and my monthly cost has since doubled. I know you guys say you don’t punish dogs for getting older and recognize them for the age they were signed up. But I do think you guys could do a lot better price wise.
Insurer: Trupanion
By: Sarah Blanco
Great coverage
I like how it’s such a smooth process and how I get my money pretty quickly. It has been so helpful financially and the coverage is great for both my dogs.
Insurer: MetLife
By: BL
Been with PetFirst/Metlife for 20 years!
I've been with PetFirst/Metlife for nearly 20 years. I've always had all my pets insured by them and even though at times I have to submit paperwork 2x...they always pull through in the end. Metlife is the only insurance company I know that takes homeopathic approach seriously for our pets and reimburses for that.
Insurer: MetLife
By: Rene Sheridan, Demis Realty, Inc
Blaze!
I had a pleasant experience with Fetch. I recommend them to all of my friends and family. I was very satisfied with the refund I received. I received the refund in just a matter of days after filing my claim.
Insurer: Fetch
By: Sheila Huber
This company covers just a small…
This company covers just a small portion of veterinarian bills. Their people are friendly, but at the end of the day it comes down to money and they don’t share much of it when your dog is sick.
Insurer: Trupanion
By: Lane
Trupanion literally doubled our monthly…
Trupanion literally doubled our monthly payment. That was deeply disturbing. Also, you did not pay for the recent sick visit fully. We were responsible for the examination fee, and were under the impression that any part of a sick visit would be covered. Otherwise, Trupanion has done a good job with phone customer service, and online ease of use. I always find the customer service representatives to be polite, friendly, and pleasant.
Insurer: Trupanion
By: Greg
I’m pleased that they finally got it…
I’m pleased that they finally got it right for me
Insurer: Fetch
By: Margaret
Waste of Money
One day these reviews programs will accept a ZERO stars review. This is the absolute worst insurance policy I have ever had. Every claim was denied nothing fit the requirements and the 2 "wellness" claims that were eventually approved were paid well below the supposed "90%" that the policy shows. Save your money go anywhere else for your pet insurance. Absolute and total garbage. And if you try to "contact" them be prepare to be on hold for hours. Stay away, Stay away
Insurer: Pets Best
By: Tim Spencer
Great peace of mind!
Pet insurance was definitely a gotta have for the dog I adopted last year. In the past, emergency vet bills were absolutely budget busters. I compared a few different products, and Pets Best came out a winner. Competitive rates for the level of coverage that I was looking for. Best of all, Pets Best pays my claim directly to my Care Credit account, which is what I use for vet's bills. (You can choose where the reimbursement is applied.) Interesting, once I'm reimbursed for regular care (office visits, tests and meds), the insurance works out to be about $15 a month for emergencies, a very small price to pay for peace of mind. Very fast claim processing. My first was reimbursed within the week of our office visit. My most recent claim was paid the next day! Regular emails kept me informed of the progress, so there was no guessing where we were in the claim process. Reasonable cost, secure transactions, payment schedules that work for me, super easy claims process. Thanks, Pets Best! Highly recommend.
The insurance plan is awsome but...
The insurance plan is awsome. I have 100% reimbursement for my older pets, but the new kitten I got a new plan for I could only get 90% reimbursement, so I'm disappointed in that, but the plans are so good its still the best around. The only issues I have are constant confusion with the documents I send in. I'll see a claim on hold for missing documents, and I call in and no one can figure out what I'm missing, they say its all there and dont know why it was put on hold. It gets resolved but if I dont keep checking on my claims they'll never go through. Its happened 3 or 4 times now. Every one I've had to talk to have been very helpful, though you can tell they have a script to read at times which just sounds stupid, but again not a huge deal. When there talking about the actual issues its fine.
Insurer: MetLife
By: Janine