Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
20,691 total
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We have had good service
We have had good service. The only problem that the price keeps increasing and not by a small amount.
Insurer: MetLife
By: PAULA RIEDER
When looking over different pet…
When looking over different pet insurance. I felt this was the best insurance policy for my pet. The cost is something I can afford on a limited budget
Insurer: Prudent Pet
By: Dianna Cooklacey
What made my experience great was that…
What made my experience great was that the sweet person I talked with was able to help me. I wasn't quite sure how the pet insurance work so she was able to help me understand all the questions I had to help me choose a insurance plan for my pup and at a reasonable price. She was patient soft spoken and I appreciate that very much. Thank you
Insurer: Nationwide
By: Elizabeth
So happy with Spot!
I’m so glad I got Spot insurance for my pup. So easy and convenient to use. What they say is exactly what you get.
Insurer: Spot
By: Jee k
It is very disappointing that #1 I was…
It is very disappointing that #1 I was a loyal customer with Nationwide pet insurance and told many per owners about it to sign up for there top insurance plan for over 10+ years which was a bit pricey but it had great coverage. I hardly used it but for a piece of mind I had it. Fast forward to this year when I actually need it for my dog, I tell the vet to do whatever you need to to keep my dog alive and I check my pet insurance plan and my insurance says it is valid to 2026, but then it says inactive. So I was confused because I had it on auto pay for years now ok my same credit card. First they changed my policy without me knowing to 50% coverage instead of 90% coverage which I had for over 10 years and second they are blaming me for changing my payment method and it didn't go through because of a glitch. Now they are making me back pay and not covering what I signed up for because they said it changed. BUT when did I change it?! And I have auto pay for the top insurance plan for my dogs. Now in stuck with a $11k vet bill that isn't going to be covered as what supposed to when I signed up for this plan 13 years ago. Had I know they would of done this without me knowing they scammed me for the last 10+ years and now when I need it the coverage is so bad. I should of gone to a different pet insurance plan. Now I'm financially hurting after investing so much money into this insurance policy for my dogs. The agent cares about just collecting my back pay when it was there mistake. And doesn't even care about my suffering dog . Then I asked her to transfer me to a supervisor or someone to talk about this and she transfer me to some telemarketing number that is asking me about Medicare and my age?! This is really unfortunate I paid thousands of dollars for insurance from all of my pets and when I need it the most they don't cover much. I should of done what my other friends done. I'm waiting for someone to contact me. This is just not right.
Insurer: Nationwide
By: James Miyasa
Great coverage
Great coverage! Easy to submit claims & fast pay outs.
Insurer: MetLife
By: customer
Fees increased more than 1,000% during dog's life
I started paying $50 per month for my dog and they methodically increased it every year. When it got to $250 a month we cut the coverage level in order to still afford some sort of coverage. Last month, they increased the rate from $140 to $400 per month. CRIMINAL! Don't fall for it. They exist to profit as much as possible off of you, not to help your pet.
Insurer: Healthy Paws
By: Jesse Goldstein
Don't debate, just get it!
We bought Fetch for our young dog due to our last dog needing care we couldn't afford. I didn't think much about it, just paid the premiums and moved on. In Sept our beautiful Collie, Rosie, was accidentally run over by a truck in our driveway. Thankfully the vet was able to help her - but this required an expensive surgery. Her bills topped $11,500. I submitted my claim to our $10,000 policy and Fetch paid us within less than two weeks!! We will never go without Fetch again. Thank you Fetch, for saving our sweet Rosie!!!!
Insurer: Fetch
By: G. Kennedy
Quick response well worth the money
Quick response well worth the money
Insurer: Fetch
By: Donna
Easier than human insurance!
This is the first time we have purchased pet insurance. Spot is very affordable and super easy to use. Our dog ended up getting a foxtail in his paw and had to have two different procedures to get it out. I was able to submit his invoices via the spot app and within a week or so there was money in my account! I highly recommend them and we have even beefed up our policy for next year to include preventative care.
Insurer: Spot
By: Melanie Jaquess