Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

20,691 total


Verified November 17, 2025

I’m very satisfied with the services.

I’m very satisfied with the services.

Insurer: MetLife

By: Jones

Verified November 17, 2025

Great service and price

Fast, straight forward. Had pet insurance with MetLife before, payment always were prompt.

Insurer: MetLife

By: Isaak

Verified November 17, 2025

MetLife makes the process for insurance…

MetLife makes the process for insurance reimbursement so smooth and fast. Very pleased with the costs and services

Insurer: MetLife

By: Steve Dozois

Verified November 17, 2025

Customer service always helpful

Call centers are in the US and I feel the customer service has always been helpful. My issues have been resolved. Everyone is generally helpful. While my insurance has steadily gone up, they have found ways to help me reduce it when I can. It's taken care of my pet and the app and submitting has all been straightforward. I also appreciate the other benefits that come with it, though not every state can take advantage.

Insurer: MetLife

By: Amy

Verified November 17, 2025

Having Met Life provides the Mutt Life!

An absolute BLESSING it is to have affordable, organized health insurance coverage for our pack with Met Life!! Our dogs are our kids. It's as simple as that. What we are able to provide for them by having Met Life coverage brings peace of mind to us. Especially as our one dog is aging and not aging optimally. He has several complicated concerns and without the coverage, we would not be able to support him so he can live the best, full life he deserves. Met Life is the biggest spoonful of medicine we give him! I will always carry coverage for our pack of dogs with Met Life. Truly so grrrrrateful!

Insurer: MetLife

By: L. Sabin

November 17, 2025

They allowed my (separated) wife to…

They allowed my (separated) wife to cancel the insurance on my two beautiful Mainecoon Feline boys, and by the time I learned of it, it was too late to reinstate the insurance. Now it it going to be 3x the amount and I cannot afford it. In conclusion, they care more about your $$ than they do about protecting animals. Why would they allow someone else to cancel YOUR pet insurance? I'll tell you why, so they can charge you a higher premium once you recommit. p.s. I would have left zero stars if it was an option

Insurer: Trupanion

By: Michael Harris

Verified November 17, 2025

Great product!

The product is not cheap, but it is well worth the price!

Insurer: Trupanion

By: Thomas

Verified November 17, 2025

I have been with Petfirst/Metlife for…15 years!!!

I have been with Petfirst/Metlife for many years. First off, the customer service is outstanding. If you call in, the representatives are helpful and kind. The communication about claims and what plan works best for you is wonderful. They don’t try to upsell you. The premiums are a little more expensive but I think it’s worth it for a quality product. Thanks to Petfirst/Metlife.

Insurer: MetLife

By: Georgianne

Verified November 17, 2025

Good plan with great benGefits

Good plan with great benefits

Insurer: MetLife

By: Morris Banks

Verified November 17, 2025

This insurance works for my 3 dogs…

This insurance works for me payments are made quickly and deposited to my account or deductible. The only thing is I wish Pumpkin would apply some money to other vaccines dogs have to get because that would be even better. I've looked at other insurances and find that Pumpkin is the best coverage for my 3 pets a of now.

Insurer: Pumpkin

By: Lisa Cas

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