Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
21,671 total
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Wonderful experience having insurance…
Wonderful experience having insurance for my older cat. Reasonable price and helpful staff.
Insurer: MetLife
By: KAREN PITTS
Wonderful service I really love the…
Wonderful service I really love the preventative care component Bobby’s doing well
Insurer: MetLife
By: Marie Curley
Amazing customer service
Amazing customer service ! Amazing value ..,love love love that I was able to obtain affordable insurance for my 2 babies :) Sandy : Ken was my agent👍🏻
Insurer: Nationwide
By: Ken
Worst pet insurance ever ...by far
I switch to this company because Nationwide was getting more expensive. WHAT A HUGE MISTAKE. This company treated you like your worst enemy when you file a claim. On top of that asked for records, when in 10 years with Nationwide (previous pet) they paid without records and received a detailing explanation of benefits for the deductions. Please do not buy this insurance, in my opinion, based on my personal experience, is the worse in the market. They will gladly take your money for premiums, but as soon you file a claim, you will find out I am correct. Went back to Nationwide.
Insurer: Pets Best
By: Juan
Coverage promised has been coverage received
So far my pets visits to the vet have been covered without issue as I was told when I signed up. I have had seamless transactions thus far and no issues with the insurance. Very happy I decided to go with pumpkin at this time.
Insurer: Pumpkin
By: Zachary
Very Pleased
I have multiple pets insurances with Pets Best. In September 2025 my female husky who was 7 tore her CCL my claim was submitted and I was reimbursed in a little over a week. 3 weeks after her surgery my male husky who was 6 tore his CCL. Again his claim was processed and I was reimbursed within 2 weeks. I don’t know how I would have been able to get both my dogs the medical attention they needed when they happened so close to each other. I highley recommend Pets Best to anyone looking to insure their pet!
Insurer: Pets Best
By: Sonya
26% increase when updated my address (in the same city)
They increase the cost of premium whenever they want, but I still kept my insurance for over 3 years. I was very shocked today when I updated my address (in the same city) and the premium went up by 26%!!! I reached out to customer support thinking it might be a mistake but they confirmed it was the correct price since I was now in a different “pricing zone”. Of course they won’t share any details or further information to justify such an increase. Beware of the promises they make in their website, they can be very misleading.
Insurer: Trupanion Canada
By: Javier
This company does what it says it will and it does it with very nice people helping you
The people I interacted with over the phone. Every one of them was helpful, courteous knowledgeable. I learned the ease of submitting a claim. Prompt return of my money. It was hard to figure out which animal insurance I should get there are so many and I saw good reviews of pumpkin, and my vet recommended them. I can see why I’m very happy with them.
Insurer: Pumpkin
By: customer
Easy online experience
Easy online experience! It appears from all the competition that you fit a very good niche. You can't be all things to all people, however you have the product mix, that I like.
Insurer: Prudent Pet
By: cartergregggmail.com
Everything was so easy to setup and…
Everything was so easy to setup and Stephanie was amazing Thanks Prudent Pet for changing my life and my Kittens lives too.
Insurer: Prudent Pet
By: Kievonda Kelly