Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
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I’ve had healthy paws since my dog was…
I’ve had healthy paws since my dog was a puppy. He is now 10 years old. I have gotten increases every single year. I have made maybe one claim in the 10 years. I’ve had it. They just raised my rates over 31%. It has become astronomical they have made money off of me for the last 10 years and now they claim as the dog is getting older, I might put in a claim for him and that’s why it keeps going up plus the price of care has gone up. I have gotten an increase every single year but I have never gotten an increase for over 31% now I’m in a bind because now the dog is older and I may eventually need the insurance but how much longer can I afford it? I feel like this is fraud just when you might need it they raise it so much that it becomes impossible to pay. No one should get pet insurance from this company.
Insurer: Healthy Paws
By: Linda Quinn
Appreciation for Ms. Amanda Mello's Outstanding Customer Service
My husband and I want to express our sincere appreciation for the outstanding service provided by Ms. Amanda Mello. As we considered renewing our Fetch Pet Plan coverage for 2026, Ms. Mello’s expertise was instrumental in our decision-making. She provided prompt, informative responses via both phone and email and answered every question we had regarding the 2026 Fetch Pet Insurance Plans. Ms. Mello provided excellent advice regarding our dog's policy and wellness options. Her wonderful customer service and the detailed information she provided gave us the confidence to accept the updated Fetch Dog Policy for 2026 and also to increase our coverage with the Wellness plan. Ms. Mello is a true asset to your team, and we rate our experience with her as 100% satisfaction!
Insurer: Fetch
By: Linda G
Best for Hassle-Free Claims
I’ve had my poodle for 7 years now and I used to be a Trupanion customer. After switching to Figo I can say that the service and claims process is much much better than its competitors. Because of Figo I don’t have to constantly worry whether a veterinary emergency or procedure will set me back financially. Figo is a top quality insurer and I recommend them to anyone who needs to cover vet bills. They can be a bit on the pricier side but you definitely get what you pay for. Key Features: - Full cloud support to store policy documents and anything you’d like to add - Dedicated email address - Easy claims process that can be completed with just a few clicks - Social profiles to connect with other pet owners and post pet photos and microchip info - Claims process you can track from start to finish - Partnered with Costco
Insurer: Figo
By: Alvaro
Pumpkin is a lifesaver
Pumpkin is a lifesaver. Without pumpkin, providing top notch medical care for my dogs would be so much harder! I appreciate everything Pumpkin does for my dogs and me.
Insurer: Pumpkin
By: Sara
Very wonderful customer service
Very wonderful customer service. Expensive submit and return very fast.
Insurer: MetLife
By: Kim Souphakhet
Easy but incredibly expensive
Easy to sign up, most expensive pet insurance Ive ever purchased, debating cancelling it in all seriousness
Insurer: Nationwide
By: Chris
Do NOT use Healthy Paws Pet Insurance
Do NOT use Healthy Paws Pet Insurance. After 13+ years of paying extremely high premiums for 90% coverage with a $100 deductible, they are now cutting coverage to 70% and raising the deductible to $500 simply because my dog is older—with no option to keep the plan I paid for. This 70% / $500 plan is now the best they will offer me. They love to market “no cap on payouts” and fast reimbursement—but who cares if they pay quickly when they change your policy right when you need it most? I genuinely feel bad for people leaving glowing reviews who haven’t reached this stage yet. Those reviews may be accurate now—but when your pet gets older and you truly need the insurance, this is when Healthy Paws lets you down. This is not trustworthy insurance.
Insurer: Healthy Paws
By: Joan Brown
Best in the business
I have been with Trupanion for many years. The service is good but very expensive. Trupanion settles claims quickly. My previous dog had congestive heart failure and I paid less for him than I do for my 2 year old cavapoo. Seems a bit off to me. I know prices go up over time but starting at such a high rate doesn't seem right.
Insurer: Trupanion
By: Jean
This company is so wonderful
This company is so wonderful. Sending my invoices in for reimbursement is so easy. I did have an issue and the company worked with me to solve it. I would highly recommend them without any reservations.
Insurer: MetLife
By: Jacks mom, Lisa
Top notch
My dog Maggie recently got into the trash and eat some chicken bones. She fell sick, needed ultrasound, and x-rays to make sure that nothing was wrong inside. She spent the overnight at a veterinarian hospital in one day at her vet. Trupanion was top-notch. I can’t express how happy I am with their coverage. It would’ve been detrimental to our family budget to have to pay the entire bill.
Insurer: Trupanion
By: Lovely