Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

20,691 total


November 17, 2025

The process was much easier than previous…

The process was much easier than previous experiences. Last year I had bills that I didn't submit because I dreaded the process. I was overwhelmed with illness in the family and could not not get my head around the forms. however, I find this insurance more expensive than others, The deductible is outrageous. Dr. Hoffman is fabulous.

Insurer: Embrace

By: Dona Thompson

Verified November 17, 2025

I’m impressed with MetLife pet insurance

I’m impressed and surprised how great this insurance company is. I adopted two cats and the shelter recommended MetLife. So far I have gotten 95-98% claim reimbursement. Best part is the policy covers annual vaccinations, tests and exams and an annual dental cleaning without having to buy a separate wellness plan which most pet insurance companies make you do. And they have covered my one cat’s allergy medication and prescription food. I have recommended MetLife to my veterinarian and friends.

Insurer: MetLife

By: customer

Verified November 17, 2025

Met Life has been wonderful

Met Life has been wonderful. Very responsive and so easy to file a claim and be reimbursed. I have never had pet insurance until this year and I wish I had done this years ago!

Insurer: MetLife

By: Karen

November 17, 2025

Ten Years of Trust Gone Overnight

I’m really sad to write this review. I’ve had Embrace for ten years with no issues and I even recommended them to others long before they had a referral program. As we approached the ten year mark, they started calling me nonstop. When I finally spoke with someone, they told me my premium was increasing to 4.5x what I had been paying. This was on top of the yearly increases they already apply. They were calling because they KNEW people would be pissed if that auto charge would have happened without letting people know. This is the stage of my dog’s life when she needs coverage the most, and they raised the premium higher than what I pay for both my own and my son’s health insurance combined. It feels like they were trying to push long term customers out before any major vet bills come up. I am extremely disappointed and now my aging dog is left without coverage. It's all shady and typical for an insurance company. I now tell everyone to avoid Embrace and just save money is a pet savings account for the day you may need it.

Insurer: Embrace

By: Vee Barlow

November 17, 2025

No Common Sense

What went wrong was when I signed up my new puppy, the wellness policy was not added. I turned in a claim, and it was denied. Now, I have another dog signed up for almost a year. Common sense would tell you to sign up the dog for wellness when I said I wanted the same thing the first dog had. Then I spoke with someone else, and they said I could add wellness. I would have to pay over $400.00 because it would have to be backdated to before the dog was born. Senseless!

Insurer: Embrace

By: Elaine Holmes

November 17, 2025

Don’t buy Trupanion if you took your dog to the vet yet.

I have a puppy lab made the mistake of telling the vet he would eat some sticks and mulch sometimes days before I got truepannion and they now mark everything to do with swallowing foreign substances as a pre-existing condition and will not cover it low and behold he needs 4,560$ worth of surgery now for swallowing a toy/rock and they denied coverage I had to debate putting down a 4 month old lab because the Vets and Insurance company’s working together to insure the least coverage for an insurance cost you would put on a new car.

Insurer: Trupanion

By: Sal

Verified November 16, 2025

PetLife Pet Insurance is a worthwhile investment in the health of our darlings.

PetLife Pet Insurance is one of the few expenditures that we experience where we feel we're getting a respectable return on our investment. We have insurance on both of our Cavapoos.

Insurer: MetLife

By: Louis & Martha Rushmore

Verified November 16, 2025

So Far So Good

So I have only had prudent for a couple of days but from what i can tell, everything has been great. The coverage and the pricing is extremely reasonable. My only criticism would be that an app instead of just a website would be incredibly helpful.

Insurer: Prudent Pet

By: Rebecca

Verified November 16, 2025

I recommend MetLife

Good email status updates through the process. And we received our reimbursement quickly. My dog is an older dog and the coverage and reimbursements are helpful at this stage.

Insurer: MetLife

By: Carolin

Verified November 16, 2025

Happy

I am very satisfied with the quick responses, I am looking for to a long relationship with Nationwide

Insurer: Nationwide

By: Anna LaMar

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