Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

21,671 total


January 19, 2026

Scam

After passing for a policy for six years, I finally used it. As a result, my premium went from $89 a month to over $600 a month. Total scam!

Insurer: Embrace

By: Tiffany Roetken

Verified January 19, 2026

Im so glad we got this insurance

Im so glad we got this insurance. Our puppie got sick and needed urgent care. The savings that we received cut the bill in half.

Insurer: MetLife

By: Seth El-Jamal

January 18, 2026

Just enrolled in a MetLife policy for my 2 pets

The coverage appears to be very good-at least on paper. I guess how they handle a claim when there is an opportunity to file one will be the proof. For the benefits they claim to cover, I thought the premium was competitive. I look forward to seeing how they treat me as a customer!

Insurer: MetLife

By: I like the outdoors

Verified January 18, 2026

Renewal rate increased unknowingly

Renewal rate increased without notice and considering canceling as I can get pet insurance from my company.

Insurer: Spot

By: Jacqueline Ainslie

Verified January 18, 2026

Pumpkin pet insurance has been great…

Pumpkin pet insurance has been great for our 2 year old English bulldog. It’s always a relief to know she is covered by a reliable pet insurance incase anything were to happen to her.

Insurer: Pumpkin

By: Anna

Verified January 18, 2026

My experience has been great with…

My experience has been great with MetLife Pet Insurance except the fact that my monthly insurance payments keeps increasing without me being told before the increase is added to my billing.

Insurer: MetLife

By: Inez

January 18, 2026

My dog is 9 yrs old

My dog is 9 yrs old, n we have had Embrace for about half of those. We went w embrace because they were highly ranked on Consumer Reports. Unfortunately their service n product did not live up to expectations! 2 accidents that our dog had, they argued were not covered. These were accidents that injured my dog but no they were not covered! Now they want to raise our costs by 70%!!! No, I am not paying for useless insurance!!! Good luck with all the other suckers!!!!

Insurer: Embrace

By: Christopher HENDERSON

Verified January 18, 2026

Once we signed up for immediate…

Once we signed up for immediate reimbursement (zelle) , Chubb's quickly and decently evaluated the vet's bill and then immediately made a fair payment. I hate the crazy monthly charge, but am sure glad we kept the insurance.

Insurer: Healthy Paws

By: Carol

Verified January 18, 2026

You get what you pay for

You get what you pay for and my rescue, now 11 years old, deserves the best care that I can afford. Metlife offers an all encompassing program from prevention to treatment to saying goodbye for pets you love. I trusted them with my first service dog and I trust them with this one. I've had to increase the co-pay to afford the monthly payments this year, but I am still able to ensure the best care for my senior dog as she ages. The time lapse between filing a claim and getting reimbursed can be stressful on a tight budget, but for me it's worth it knowing my dog always gets the care she deserves.

Insurer: MetLife

By: Carolee

January 18, 2026

Premium doubled in one year

Working with this company was mostly a good experience, but only for one year. The support staff is always kind and professional, the website is easy to use and I was reimbursed quickly for claims I submitted. However, my premium DOUBLED after one year. A 100% increase in cost is outrageous and now I can't keep all my pets insured with this company.

Insurer: Embrace

By: Hannah Caebre

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