Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
23,150 total
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Worth the expense
I purchased Trupanion insurance when I adopted my cat 10+ years ago. They have covered a surgery, follow up care, ER visits and monthly medication related to her medical conditions. Submitting claims has been easy online, reimbursement is less than a week. I also cannot say enough about the Trupanion staff. They are pleasant and helpful each time I have needed a human to answer my questions. It is expensive but compared to other plans, I found Trupanion to be the most comprehensive
Insurer: Trupanion
By: Peps mom
Always have felt you are very fair in…
Always have felt you are very fair in what you cover. However my monthly premium for my cat is more than my own medical!!
Insurer: Trupanion
By: Barbara
Better experience that last year
No hassles like last year and paying claims. I adopted Blake last year and changed his name, kept advising that Blake and Bentley were the same and it got very frustrating when customer service couldn't understand and that I had no history of the dog other than what the rescue league gave me. This year is better but the premium is high
Insurer: MetLife
By: Paula Johnson
It was easy to sign up
It was easy to sign up for. It is affordable a month as well.
Insurer: MetLife
By: Bonita Delacruz
Everything was clear and concise
Everything was clear and concise, I like that! Reasonably priced, now I just hope if we have to take Stella in to the Vet - that process is smooth as well.
Insurer: MetLife
By: sriggle
Easy claim process
Easy claim process, affordable, and well worth the cost. Our dog broke his femur and we submitted our claim shortly after his surgery. The claim was approved within five business days. Saved us a few thousand dollars! Thanks you, Spot!
Insurer: Spot
By: Jeffrey Gruettert
Claim processing is chaotic and lengthy
Overall we had a negative experience with Pets Best insurance. It took about 5-6 weeks to process our very simple claim for a pet injury. There were instances when Pets Best said that they were missing documents when they had been in fact sent (I could see dates in my emails) and received by Pets Best. I had to make multiple calls to get representatives to double check everything. We could not count on their systems to do what they were supposed to do automatically. Then the representatives said there were problems with filetypes. Who is 2026 still has problems opening pdf's? We sent the filetype they requested but they still had technical problems on their end. After many calls, many emails, and many uploads to make sure that they were doing things correctly, the claim was able to move forward. We had to advocate to get expedited processing after all the chaos. Ultimately, for the cost of Pets Best, there was so much handholding we had to do for Pets Best employees to do their job, that it's really not worth it. We look forward to switching insurers in the future.
Insurer: Pets Best
By: Anja Zgodic
Been looking for over a month
Been looking for over a month, finally able tot put a plan together that fit my comfort level and budget.
Insurer: Nationwide
By: Mr and Mrs C
Good coverage and prices 👍
Good coverage and prices 👍
Insurer: Nationwide
By: customer
Great experience so far
Great experience so far . Best pet insurance I have used.
Insurer: MetLife
By: customer