Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

20,691 total


November 21, 2025

Paid All Year, Every Claim Denied

I’ve been paying about $85 a month for the last 12 months and filed 3 claims. All 3 were denied for what felt like very minor or “technical” reasons. What’s the point of paying for pet insurance if nothing is actually covered? I expected some help with my pet’s bills, not excuses. I’m very disappointed and will be looking for a different company—anyone considering this insurance should read the fine print very carefully.

Insurer: Pets Best

By: Joseph H

Verified November 21, 2025

Quick and relatively painless…

Quick and relatively painless experience of finding competitive pet insurance that didn't break the bank.

Insurer: MetLife

By: Lia Cater

Verified November 21, 2025

easy to navigate and very affordable

easy to navigate and very affordable

Insurer: Nationwide

By: jaelynne seirer

Verified November 21, 2025

It was simple to purchase online

It was simple to purchase online. ⁸

Insurer: Nationwide

By: customer

November 21, 2025

Don't get spot pet insurance scam alert

Don't get spot pet insurance. This insurance company never approve any claim even it is valid and not pre existing. YOU ARE WASTING YOUR MONEY IN THIS COMPANY. IF YOU DONT BELIEVE ME CHECK THE CONSUMERS REPORT. THIS COMPANY SCAMS THEIR CUSTOMERS.DONT ADD YOURSELF TO THE PEOPLE THEY HAVE VICTIMIZED.

Insurer: Spot

By: Arnold Adriano

Verified November 21, 2025

Policy options were explained well

Policy options were explained well. Insurance signup was quick & easy. Disappointed with $3 monthly transaction fee.

Insurer: Prudent Pet

By: Michele

Verified November 21, 2025

Significant positive experience

HPaws has been a tremendous support to us. We adopted a rescued street dog who appeared to be in good health, with no issues. However, as he aged, he developed numerous issues with his kidneys, teeth, and more. Fast forward to a broken toe, GI infection, and cancer diagnosis and we were looking at significant vet bills. HPaws really stood beside us as we moved thru life with him. They accepted our documentation, quickly processed claims, and made the difference between affordable health care for our boy and a significant financial impact to us. Yes, our premiums went up. But that was understandable, given his situation. Bottom line: We can't say enough good things abt our experience. Insurance thru HPaws was one of the best decisions we made.

Insurer: Healthy Paws

By: Donna D

Verified November 21, 2025

Great benefits at a great price

Easy to play around with options and find the best quote. Great wellness coverage that doesn’t break the bank

Insurer: Nationwide

By: Kimberly

Verified November 20, 2025

It takes too long to process a claim

It takes too long to process a claim. Also the extra steps that are required to submit both invoice and soap notes are understood. But there is still delayed response or inquiries to any uploaded claim that come back. Can take up to a month to get reimbursement.

Insurer: MetLife

By: Hugo Castro

Verified November 20, 2025

It was simple.

It was simple.

Insurer: Nationwide

By: customer

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