Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

20,691 total


Verified November 22, 2025

Affordable and easy Claim Reimbursement Process

Healthy Paws has helped to make a really difficult time more manageable. Just having piece of mind that we would have some financial support when our 1.5 year old cat had a serious health concern has been well worth the monthly cost of the insurance policy. Claim submission and reimbursement has been incredibly easy and quick, and communication is great. They care about our little Augie and want to make sure he gets the care he needs. I highly recommend Healthy Paws if you are looking for insurance for your pet.

Insurer: Healthy Paws

By: Kathryn Phipps

Verified November 22, 2025

One of the best decisions we ever made.

Super easy to submit claims and getting pet insurance for our kitty was one of the best decisions we ever made. She had to have surgery and is now on prescription food. This insurance has drastically reduced the added expense of our out of pocket costs. Thank you MetLife Pet Insurance for always being there with kindness and compassion.

Insurer: MetLife

By: RW

Verified November 22, 2025

Everything about this company is worth…

Everything about this company is worth every penny I pay. Very quick response and convenient online service. Bravo!

Insurer: MetLife

By: John

November 22, 2025

Annual Exam & Vaccines

My puppy went to the vet for her annual exam and vaccines. I turned in the claim and it was a very quick turnaround. The app is very easy to use. I also have Farmers for my home and auto insurance. I highly recommend Pets Best and Farmers.

Insurer: Pets Best

By: Marla

Useful
Verified November 22, 2025

Must have insurance company for your pet

I love Healthy Paws because of its affordability, the speed of reviewing claims, the speed of reimbursement and the explanation of benefits.

Insurer: Healthy Paws

By: customer

Verified November 22, 2025

Great Service for a great price

The website is easy to use! Prices are good!

Insurer: MetLife

By: Richard Salas

Verified November 22, 2025

Very easy to get a quote and purchase a…

Very easy to get a quote and purchase a plan. Hopefully it will be just as easy to get reimbursed.

Insurer: MetLife

By: Denise Cornwell

November 22, 2025

Do not use them

Do not use them. After years (a decade and a half) of using them, the abruptly changed my monthly premium for two dogs to 1200$ from 400$, which had been steadily increasing. The maximum pay out is $10,000 because I set this up in 2010. It’s a disgrace that they treat senior dogs like this. Clearly this is a business, and they don’t care about your pets. I recommend looking elsewhere or invest the same money into a money market or low risk investment account. I will never use them again.

Insurer: Embrace

By: Stella Dearing

Verified November 21, 2025

It was easy to navigate

It was easy to navigate

Insurer: Nationwide

By: Lori andry

Verified November 21, 2025

Terrible customer service

Submitted a claim that was denied because Spot transposed numbers on date of service so they said I hadn’t met the deductible when I had. Waited almost TWO MONTHS for this to be corrected and had to call multiple times. Finally got corrected and instead of direct deposit like every other claim they sent me a check by mail so I have to wait even longer. Very dissatisfied and will likely be canceling my plan. I pay way too much to have to fight this hard to get my reimbursement, especially when it was YOUR ERROR! Also, get an email! Working people don’t have time to sit on the phone to keep calling you.

Insurer: Spot

By: Christina

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