Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
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Shame Shame Healthy Paws
I have 2 dogs insured with Healthy Paws. They have been insured with them since they were puppies. The last several years, as my dog's were over the age of 7 I have seen a considerable increase in premiums. I tried to offset it last year with my older dog because her premium is higher by increasing the deductible and lowering their payout amount, but it went up again this year and I got a letter saying they no longer offer the lower premium and lower deductible my younger dog was on this year. He just turned 7 this year and they automatically raised the premium deductible and lowered their payout to 70%. I didn't request this, but they state the previous plan is no longer available. Sounds to me like they are trying to age out my dogs so I will cancel and they won't have to pay for senior care. How do these people sleep at night. Healthy Paws, you should be ashamed of your business practices
Insurer: Healthy Paws
By: sophia Miller
Better coverage for a better price.
Better coverage for a better pricee
Insurer: MetLife
By: KAREN
Answered all my questions and explained…
Answered all my questions and explained the plans and costs
Insurer: Nationwide
By: customer
Much better than my previous 2 Pet…
Much better than my previous 2 Pet Insurance. I would give this AAA+
Insurer: Embrace
By: Chris Gruber
Great price good coverage
Great price good coverage
Insurer: MetLife
By: Elaine Shambourger
Denies unrelated claims and grossly misleading premium
TLDR; Charged double the stated premium from calculator and denied a basic unrelated accident claim and goes directly against the veterinary judgement with no recourse or service. I cannot express how much I would recommend any other reasonable company. We had arguably the worst experience I could have imagined across the three insurance companies and five dogs that we have had over the years. They seem to try to promote transparency and honesty, but even after doing a pre-check vet exam (which they claim should waive waiting periods and give better coverage; do not do this. It’s a misleading promotion) and claiming their offer, they deny every claim and cherry-pick unrelated record entries while ignoring every vet that speak against them. We were sent a link to a calculator that enabled us to fine-tune our policy according to our budget. We’re students, so we opted for a reasonable option while balancing good coverage. This at the time was $265/month, expensive compared to other offers, but they also claim to have good coverage and less hassle, so we maxed out our budget to accommodate it. Approved checkout and had a brief (false) sense of security as we had now invested in insurance. Woohoo. However, about a month later, my dog has a bad landing on a walk with a big yelp to follow. Taking her to the vet (who’d given her an excellent and clean bill of health just weeks prior, including hips/knees/elbows and passed it on to Trupanion) suspect a potential partial tear as she exhibited some lameness as a result. However, as my dog almost eight months prior had a brief moment of odd kicking out on THE OTHER LEG (which later entirely resolved itself), they entirely deny the claim. They also mention another brief mention of a limp months earlier, which later turned out to be a paw pad cut, also mentioned in the vet records, as a reason. The vet immediately disputed this as it was obvious she was healthy and entirely injury free just weeks prior when we signed up, and that the injury was caused by that fall the day prior. Adding insult to injury; all of a sudden, $430 is charged to my credit card. Almost double our budget, double what we thought we’d agreed to. However, as the calculator was on their site, we have no record or proof of it (didn’t think to screenshot the premium. Lesson learned I suppose) and thus, they can claim we’d agreed to it the entire time and offer no recourse, thus keeping our money. Mind you; this was an offer for a 2 year old dog with a perfectly clean vet record (outside small injuries as previously stated; all of which resolved and were entirely unrelated to the accident that happened at the time). There is not a world in which I would’ve ever approved a $400~/monthly premium. Ever. I am not usually a harsh reviewer on companies; I recognize I should’ve tripled checked the policy when it later arrived and not blindly trusted their calculator and payment portal. I can sympathize with technical errors in the calculator and sustain the temporary shock until a refund is offered to the stated premium. I also should’ve been more careful when speaking with my vet a year prior as they will use anything they can. If a toe is injured, it obviously indicates instability in the entire opposite leg, rendering a knee injury unclaimable months later, despite a vet check on Trupanion’s own offer. Make no mistake, beyond charging your premium, they value you as much as a tick does a dog; useful until it’s drained.
Insurer: Trupanion Canada
By: Emil Plambech Pedersen
Trupanion Pet Insurance
Trupanion is a great company. They saved me thousands on my fur-baby's surgery. I didn't have to wait a long period of time and the veterinarian was able to submit the claim. This insurance is well worth the money.
Insurer: Trupanion
By: Rachelle G.
This was easy
This was easy, and very affordable. Thank you!!
Insurer: MetLife
By: Lisa Tokarz
Easy to sign up and get started
Easy to sign up and get started. Very reasonable price.
Insurer: Pumpkin
By: Morgana Mama
So easy and thorough
Working with Nationwide Pet Insurance is very easy to do online. Their website and digital forms are intuitive with easy-to-follow instructions. Their contact options for issues are thorough, and issues are resolved quickly. The price is extremely reasonable, and it's so easy to make a claim. I recommend them highly if you have beloved fur babies you wish to insure.
Insurer: Nationwide
By: Erin C.