Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

21,671 total


Verified January 31, 2026

Insurance not paying enough

I pay alot for my pet's care and it just seems like it isn't worth having insurance if they are only going to pay so little

Insurer: Trupanion

By: Nina Johnson

January 31, 2026

Better for emergency services

The claim was quick which I appreciated. I am disappointed at how little they pay for spays though. I thought it was more than 150. I don't know of any place where it would that cheap. I feel like I could take the money that I'm paying for the additional benefits and save it and pay more for things that pay for the best wellness portion. The coverage for emergencies I find is very important though.

Insurer: Pets Best

By: Amber

January 30, 2026

Explored policy coverage changes

We contacted the company to change the limits of our policy (coverage amount, deductible amount and reimbursement rate) to make the policy more affordable for us now that we are retired. I would like to suggest higher annual coverage amounts if you do not select 'unlimited' coverage but would like an option greater than $25K. Perhaps $50K. Outstanding customer service from the representative from Fetch.

Insurer: Fetch

By: Gail

January 30, 2026

I’ve had Embrace pet insurance for a…

I’ve had Embrace pet insurance for a few years now and the reimbursement time was really good after all information was gathered. I had to downgrade to a lesser level due to my financial circumstances. The customer service agent was very helpful in helping me choose plus he explained the alternate process so my kitties wouldn’t have to go uninsured. I really appreciate that.

Insurer: Embrace

By: Marylou Hernandez

January 30, 2026

Winnie's Care

It's a very long story.But ultimately, my two year old puppy was diagnosed with lymphoma. My fiance and I were devastated.. She's currently being treated with chemotherapy and is handling it well. We pray every day that her treatment will be effective.And her remission will last far longer than we have been told. Ultimately, we would have treated Winnie regardless, but Pet's Best coverage has helped us with one less thing to the stress about.

Useful
Verified January 30, 2026

Representative

Representative, pricing, knowledge

Insurer: Prudent Pet

By: Diane Shnaider

Verified January 30, 2026

Happy, Happy Camper, with MetLife

I love the MetLife insurance. I love that they let you know when they have received your claim and keep you posted along the way. They process claims quickly. I also love that if you have questions, they are very friendly and understanding in assisting you. Their prices are very affordable. I have to be honest, though, you can not put a price on their customer service; it is the BEST!!!

Insurer: MetLife

By: ssewell

Verified January 30, 2026

The best!

Honestly, it was super easy and Jesus made everything even easier, and I also love how cheap it is because most insurances are really expensive so super amazing thank you so much! Now I have a peace of mind that my babys will be covered😊

Insurer: Nationwide

By: customer

Verified January 30, 2026

What I really love about Metlife is how…

What I really love about Metlife is how simple it is to file a claim and to get reimbursed. Also, any problems that arise you are immediately helped by customer service (a real person in the U.S.) What I don't like is how my yearly fee went up VERY DRASTICALLY in a short amount of time. I have had this policy (100% coverage, $250 deductible) since owning my bulldog as a pup. Year 3 it jumped. I was able to keep the policy by changing to 80% coverage. This part I do not like.

Insurer: MetLife

By: Sylvia Foster

Verified January 30, 2026

Spot is the best pet insurance out…

Spot is the best pet insurance out there. Don't spend time or waste money on other companies.

Insurer: Spot

By: Ron Coscia

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