Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,105 total


July 24, 2019

Payment reimbursement takes a bit 2 long

I like this insurance, but payment reimbursement takes a bit to long. I also don't know why they do not cover prescription drugs.

Insurer: Nationwide

By: Rose

Useful
July 24, 2019

Couple of things

rates are too high and they get worse every year at renewal, claims take too long for reimbursement

Insurer: Nationwide

By: eileen/albert

Useful
July 24, 2019

I wish the premiums were lower. As I have 3 dogs

I wish that the turnaround time for payment was shorter.

Insurer: Nationwide

By: Melody

Useful
July 24, 2019

Hassle free transaction

Hassle free transaction

Insurer: Trupanion

By: Jake

Useful
July 24, 2019

Easy peasy

It's so easy to send in a claim and payment is made so fast. Our plan is extremely affordable in a cover so much and since we have a very active and curious PUP having this insurance has come in quite handy.

Insurer: Trupanion

By: Melissa

Useful
July 24, 2019

Easy Peasy

Easy process to file a claim and quick turnaround. Thank you.

Insurer: Trupanion

By: Nanette

Useful
July 24, 2019

Best Pet Insurance for your fur babies!

Filing claims with Trupanion online is so easy and quick. Within a few days claim is processed and funds covered are deposited directly into my bank account. DONE! 123

Insurer: Trupanion

By: Ilene

Useful
July 24, 2019

Trupanion, the best decision I ever made

As my vet does direct billing, I was able to sit and wait about 5 minutes for the claim to be filed and receive the approval back. I then only had to pay for the balance owing. Easy as could be!!!!

Insurer: Trupanion Canada

By: Tammy

Useful
July 24, 2019

Trupanion Pet Insurance Review

Prompt, efficient, good reimbursement.

Insurer: Trupanion Canada

By: Elaine

Useful
July 23, 2019

Red is good

Great service. Payment processed in about 15 days. I do wish u could submit claims electronically

Insurer: Nationwide

By: Joseph

Useful

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