Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,105 total


July 22, 2019

Nationwide is also on your dog’s side.

I have a 3 year old German Shepherd covered under the whole pet with wellness under nationwide. I got this policy since it was offered through my work benefits. I was really nervous after reading some reviews by other customers that they would deny my claims and it would be a pain but it has been the complete opposite. They have a great customer service team that has answered all of my questions regarding coverage. After my $250 deductible Nationwide has also paid all of may claims at the 90 percent reimbursement per my policy. Submitting claims via an app has made it that much simpler. I will continue insuring my pets through them.

Insurer: Nationwide

By: Ashley

Useful
July 22, 2019

Hands down, an amazing pet health insurance company!

I feel like we could be Nationwide Pet Insurance poster clients. WE LOVE THIS INSURANCE!. It has truly been a life saver. The claim submission process is simple and claim turn around time has been amazing! The ability to have the reimbursement funds direct deposited back into your account is beyond awesome. Adeline has better health insurance than most people and I could not be more thankful. I am constantly raving about her plan/coverage and urge others to look into it as well.

Insurer: Nationwide

By: Heather

Useful
July 22, 2019

Easy claim submission and prompt payments as well as caring customer service reps.

I can’t say enough good things, easy claim submission and prompt payments as well as caring customer service reps.

Insurer: Nationwide

By: Elaine

Useful
July 22, 2019

Great customer service and pricing

Good service and reasonable pricing. Payment on a consistent percentage without any delays.

Insurer: ASPCA

By: Dale

Useful
July 22, 2019

This product is great!

This product is great, the staff on the phone very helpful and professional. Payments on our Vet visits has been made within in A week of filing. Highly recommend

Insurer: AKC

By: Paul

Useful
July 22, 2019

I was so worried when my dog was diagnosed.

I was so worried when my 9 month old English Bulldog was diagnosed with a histiocytoma. I didn’t know how I was going to pay for it. Luckily, when I got her I got her insurance through the AKC. They paid almost the full price of the surgery, anesthesia, and medications. I truly don’t think I could find better!

Insurer: AKC

By: Jennifer

Useful
July 22, 2019

Because the customer service and payments are exceptional

Because the customer service and payments are exceptional !

Insurer: Trupanion

By: Thomas

Useful
July 22, 2019

Always great service on the phone

Always great service on the phone and getting paid directly to the clinic 90%.

Insurer: Trupanion Canada

By: Christian

Useful
July 22, 2019

I just joined Prudent Pet and have not…

I just joined Prudent Pet and have not had to file a claim yet, but the joining process was extremely simple.

Insurer: Prudent Pet

By: Kim

Useful
July 21, 2019

You guys make claims painless and easy!

I always recommend Nationwide Pet Insurance to my friends with pets because all my experiences have been so easy! The last thing you want to deal with when your pet is sick is a pesky insurance company and you guy are the opposite! I always get my money within 7 days :)

Insurer: Nationwide

By: Nicole

Useful

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