Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
14,122 total
Other Categories
The best insurance coverage for my cats
It’s wonderful that prescription food for my cats is covered and the ease of submitting claims and receiving payment is awesome
Insurer: Nationwide
By: Lisa
Efficient
Insurance is paid in a timely matter. They are concerned how your pet is doing.
Insurer: Nationwide
By: Mary
It was really simple to submit the claim.
It was really simple to submit the claim. They respond in a timely manner with a very cleanly description of what was cover and was not.
Insurer: Trupanion Canada
By: Francisco
WOFF OK
Response was prompt and informative. Coverage seemed fair. Payment was quick. All was good.
Insurer: Trupanion Canada
By: Garth
Fast and efficient service.
I was impressed how fast and "painless" the process was. I went to my vet and a week later I received the cheque in the mail.
Insurer: Trupanion Canada
By: Heidi
Vision Loss Due to Cataracts
My dog lost his vision due to cataracts. It was a condition covered by the Trupanion policy. Trupanion shared the cost of surgery to treat the condition exactly as they said they would. Filing the claims electronically was easy. Having a Trupanion policy allowed me to make the decision to seek treatment based more on the risk/benefit, rather than the cost.
Insurer: Trupanion Canada
By: Brian
Very appreciative to Trupanion
The process to submit a claim and to have the money deposited right into my account was extremely stress free.
Insurer: Trupanion Canada
By: Jill
Easy claims and quick payments
We are very happy with Nationwide’s Pet insurance. Easy claims and fast payments.
Insurer: Nationwide
By: Melinda
The one and only.
We have been using VPI/Nationwide as our Health insurance company for our single dog for seven years. There is a lot of insurance companies available for pets and as it turned out. It was a very good choice to have picked these companies. They are very fair in their claims. I have never had to contact or debate them with any problems that have come up with care. It always has gone smoothly for all these years. I wish I could say the same for my and the families healthcare. The system that is in place now with Nationwide to submit your claim Is done by a simple email. The claim is processed very quickly. If there is any disbursement, that is direct deposited in your checking account. You you couldn’t ask for anything better than that.
Insurer: Nationwide
By: A
Wouldn't have a pet without Nationwide
It's so easy to file a vet visit with Nationwide. I can do all of it on line and usually have payment withing a week. They are always there if I have questions regarding coding or anything else. The pay out rate has made it worth my while to have insurance. I have had this insurance since my beagle was 6 weeks old.
Insurer: Nationwide
By: Beth