Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,057 total
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We appreciate the quick claim response from Nationwide, but the renewal rate substantially increased at a critical time.
We appreciate your quick response with our claims during such a difficult time with Gracie and the current situation with our country. We have been happy with Nationwide for 8 years, but we're disappointed that our new premium renewal payment was substantially increased.
Insurer: Nationwide
By: Debra
Nationwide has always been friendly and easy to deal with and pays claims in a timely fashion.
Your service representatives are knowledgeable and friendly. You pay legitimate claims without dispute. Direct deposit to my bank account makes claims' payments even more timely. I love Nationwide.
Insurer: Nationwide
By: Mary
Trupanion was excellent.
Trupanion was excellent. Forwarded my claim on day of service for an ongoing diagnosis and had refund check in a week. Thanks
Insurer: Trupanion
By: Carolyn
Best pet insurance ever!
Very prompt payment!
Insurer: Trupanion
By: Pamela
No muss.
No muss. No fuss. Simple claim form. Helpful staff on the phones. Incredibly quick reimbursement
Insurer: Trupanion Canada
By: Marta
First experience
First experience so deductible hasn't been met yet but the whole transaction was handled for me!!
Insurer: Trupanion
By: Barbara
LOOK NO FURTHER! THE BEST PET INS!!
they are great to work with! I always have my money in 5 to 10 days of filing. I totally trust them and glad I have them as ins on our 2 kitty's
Insurer: Trupanion
By: Kris
Sign me up.
We brought our puppy, Roscoe, to the vet for his first wellness check; he was given a clean bill of health and seemed absolutely fine. I went home and registered him with Trupanion--I didn't have to give a credit card or any financial information, he was covered; five or six days later he developed a lung infection which required him to stay at the vet for two days, fluids, anti-nausea meds, antibiotics. Our vet sent the claim to Trupanion, we received an email in about a week telling us that we would receive a check to cover everything other than the $250 deductible which is part of the free plan. Needless to say, we will be continuing our coverage with Trupanion. Thank you so much!
Insurer: Trupanion
By: Lori
fantastic service
This was a claim my veterinarian was suppose to file and didn't. When I realized this I proceeded to use the on line claim form, found it easy to use. I had a response the same day that my claim had been approved and as requested the funds would be deposited to my bank account. Thanks for the speedy response.
Insurer: Trupanion Canada
By: Janet