Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,105 total
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Best experience I have had with an insurance company!
It's simple. I take London to the vet for regular check ups or when he decides to chew on my shoes and swallows a piece of it. I pay the bill, submit the receipt via the app, and I get 90% back. You have made this process so darn easy! Thank you! Love, First time dog parent :)
Insurer: Nationwide
By: Cornell
I received prompt service after submitting my claim online.
I received reimbursement within a week of submitting my claim for my dog’s CCL surgery. Submitting online was very easy. A follow-up call asking about Colby and the insurance service was appreciated. The representative appeared to be genuinely interested in Colby’s progress. I have been a customer for 10 years and have always received this level of care with each claim I have submitted. I would not go without Pet Insurance.
Insurer: ASPCA
By: Nancy
Compassionate, quick service
Extremely fast efficient service in paying claims
Insurer: Trupanion
By: DEBRA
Good experience
Easy to submit and prompt payment
Insurer: Trupanion
By: Stephen
Trupanion has truly been remarkable!!
Very easy to process and quickly processed
Insurer: Trupanion
By: Deanne
Amazing Experience
Excellent, fast and easy to file a claim and the response was processed in a timely manner, very happy!!!!
Insurer: Trupanion Canada
By: Becca
Fast reimbursement.
Fast reimbursement. Thank you
Insurer: Trupanion Canada
By: Stuart
Trupanion Claim Experience Excellent
Everything was flawless thought it was easy to submit the claim. And the promptness of receiving cheque was great.
Insurer: Trupanion Canada
By: Chris
It was great.
It was great. Fast approval on the claim meant I only had to pay my portion.
Insurer: Trupanion Canada
By: Chantal