Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,105 total


July 19, 2019

Best experience I have had with an insurance company!

It's simple. I take London to the vet for regular check ups or when he decides to chew on my shoes and swallows a piece of it. I pay the bill, submit the receipt via the app, and I get 90% back. You have made this process so darn easy! Thank you! Love, First time dog parent :)

Insurer: Nationwide

By: Cornell

Useful
July 19, 2019

I received prompt service after submitting my claim online.

I received reimbursement within a week of submitting my claim for my dog’s CCL surgery. Submitting online was very easy. A follow-up call asking about Colby and the insurance service was appreciated. The representative appeared to be genuinely interested in Colby’s progress. I have been a customer for 10 years and have always received this level of care with each claim I have submitted. I would not go without Pet Insurance.

Insurer: ASPCA

By: Nancy

Useful
July 19, 2019

Compassionate, quick service

Extremely fast efficient service in paying claims

Insurer: Trupanion

By: DEBRA

Useful
July 19, 2019

Good experience

Easy to submit and prompt payment

Insurer: Trupanion

By: Stephen

Useful
July 19, 2019

Trupanion has truly been remarkable!!

Very easy to process and quickly processed

Insurer: Trupanion

By: Deanne

Useful
July 19, 2019

Amazing Experience

Excellent, fast and easy to file a claim and the response was processed in a timely manner, very happy!!!!

Insurer: Trupanion Canada

By: Becca

Useful
July 19, 2019

Fast reimbursement.

Fast reimbursement. Thank you

Insurer: Trupanion Canada

By: Stuart

Useful
July 19, 2019

Trupanion Claim Experience Excellent

Everything was flawless thought it was easy to submit the claim. And the promptness of receiving cheque was great.

Insurer: Trupanion Canada

By: Chris

Useful
July 19, 2019

It was great.

It was great. Fast approval on the claim meant I only had to pay my portion.

Insurer: Trupanion Canada

By: Chantal

Useful
July 19, 2019

I received my claims check quickly

I received my claims check quickly from the time I submitted it. There were many items that did not qualify so I need to refresh my policy and decide whether it is worth the extra premiums.

Insurer: Pets Best

By: Lynn

Useful

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