Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
14,122 total
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Best pet insurance on the market
Seamless and efficient claims process and payment.
Insurer: Trupanion Canada
By: Tara
Easy and Speedy
Very easy to submit claim and took only a couple of days between claim submission and direct deposit of proceeds.
Insurer: Trupanion Canada
By: Edward
Thankful
You have always paid claims in a very timely manner, which I really appreciate as my poor pup has leg injuries and needed/needs expensive surgery. I don't know what I would do without you! My fur baby is my best buddy!
Insurer: Trupanion Canada
By: Karen
Excellent customer service and quick and easy claim processing
Very easy process for submitting claims. Claims are processed quickly and accurately. Payments go directing into your bank account.
Insurer: Nationwide
By: Dave
Quick Turnaround
I didnt talk to a customer service rep. I did it all myself and it was finally done in a timely fashion. I appreciate getting my money back to pay off the rest of the bill.
Insurer: Nationwide
By: Michael
Took five days to upload forms that were faxed 5 days earlier.
Took five days to upload forms that were faxed 5 days earlier. Now wait 10-14 days for reimbursement. I have a completely different experience with healthy paws and my other dog.
Insurer: Trupanion Canada
By: Sherianne
I like trupanion as the company able to use direct deposit this way I know what I'm going to pay immediately through the system .
I like trupanion as the company able to use direct deposit , this way I know what I'm going to pay immediately through the system . I wish Trupanion able to cover exam fee. And one thing I'm concern is my premium fee have been increased about $5 every year.
Insurer: Trupanion Canada
By: Yu-Chen
Holly"s Trupanion claim experience
Claim was settled extremely quickly. I received a check a few days after filing the claim. It could not have been a better experience.
Insurer: Trupanion Canada
By: John
Love Trupanion
Love Trupanion, vet files all of the paperwork. We get back our 90%. So effortless. Have recommended Trupanion to all friends.
Insurer: Trupanion Canada
By: Georgia
Best pet insurance
Quick payment awesome to deal with
Insurer: Trupanion Canada
By: Sandra