Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
14,122 total
Other Categories
Ease of submitting a claim
I was very pleased with the ease of submitting a claim for my dog's recent veterinarian visit. I had only to photograph my bill, and send it in. I talked to a very friendly and helpful Figo employee who told me exactly what I needed to do. She was very interested in my dog's health problem, and the treatment prescribed by the veterinarian. i'm happy that it is so simple and easy to submit claims to Figo.
Insurer: Figo
By: Adrienne
The company sent me a email they needed something I did it right away and the have waited until I call to push my claim in so now it's months later and still haven't gotten reimbursed
The company sent me a email they needed something I did it right away and the have waited until I call to push my claim in so now it's months later and still haven't gotten reimbursed
Insurer: Trupanion Canada
By: Monica
Happy Customer
Extremely prompt processing and payment. I am so happy we have Trupanion for Levi.
Insurer: Trupanion Canada
By: John
Thank you Trupanion!
Once our claim was processed we received our money back within a couple days! Peace of mind knowing everything was handled professionally and quickly when we were busy taking care of our sick pup!
Insurer: Trupanion Canada
By: Diana
The whole process was fast and easy!
The whole process was fast and easy! Awesome experience!!!!!
Insurer: Trupanion Canada
By: Carol
Great Pet Insurance
Very easy to submit a claim and quick payment. Have recommended Trupanion to friends who were thinking of getting pet insurance.
Insurer: Trupanion Canada
By: Joanne
Great review of Trupanion pet insurance.
Calling w a question is always handled extremely positively. Quickest reimbursement for eligible expenses.
Insurer: Trupanion Canada
By: Shelley
Painless!
Great job, easy quick and painless. All approved straight through my vet in a mater of minutes.
Insurer: Trupanion Canada
By: Traci
Trupanion Express
Love your Trupanion Express. First time we've used it.
Insurer: Trupanion Canada
By: Jim
Glad my Vet was able to direct bill.
We had unexpected Vet expenses. It was super easy to submit a claim. They do direct billing. I paid my portion and trupanion paid my Vet directly. I got an email with the break down. Overall it was a simple process.
Insurer: Trupanion Canada
By: Ashley