Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,105 total
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Easy Peasy.
I fax a claim, get email confirm of receipt, then a couple of days another email with processing info, and voila, a check in the mail.
Insurer: Trupanion
By: Denise
Trupanion is worth it!
Dogs are expensive, trupanion has paid claims timely and automated notifications are great.
Insurer: Trupanion
By: Scott
Excellent service!
Excellent fast service with no hassles submitting a claim and speedy turnaround for benefits repayment.
Insurer: Trupanion Canada
By: Kelsey
Happy camper.
My dog's claim was faxed, processed, and the cheque received in about a week. That's good service, and it always is.
Insurer: Trupanion Canada
By: John
Simple and painless
The claims process was so easy. My vet took care of everything. I was only charged for my portion and Trupanion paid my vet directly.
Insurer: Trupanion Canada
By: Natalie
Trupanion has been amazing
Trupanion has been amazing to deal with every time we've made a claim. I have recommended Trupanion to everyone I know that has a pet!
Insurer: Trupanion Canada
By: Carolynn
Such quick refunds
Because we have always had such quick refunds and very accommodating people to work with at Trupanion.
Insurer: Trupanion Canada
By: Doug
Trupanion saved my dog's life
The service was excellent. What sets Trupanion apart from other pet insurers is that they pay the veterinarian directly. This was a lifesaver for my critically ill dog who required 48 hours of hospitalization. If I had to pay the vet first before treatment it would be difficult.
Insurer: Trupanion Canada
By: Anne-Marie
Good job all around!
My claim was responded to within 24 hrs and the payment was explained very clearly deposited to my account within a couple of days. Good job all around!
Insurer: Pets Best
By: Derek
Wonderful
May 28th a tree hit my house and destroyed the entire first floor. It sounded like a bomb went off and glass was flying everywhere. Both of my dogs have been traumatized and had to visit the vets many times since this has happened. They had stopped eating trying to adjust to living in a condo with many new noises. Both of them are now very frightened of any noises. They have had to be put on medication to calm down the anxiety and to get them to eat. Nationwide has been quick to help me with the payments. I am so pleased I took Nationwide out for Sophie my Maltese. I wish I had it on my Maltipoo Priscilla . Tahnks for your concern and quick reimbursement.
Insurer: Nationwide
By: Pamela