Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

15,057 total


April 19, 2020

Another no nonsense claim and so very fast-thanks so much!

Another fast and efficient claim with no problems as usual.Thanks so much.

Insurer: Trupanion

By: Jack

Useful
April 19, 2020

Nationwide Pet Insurance has exceeded my expectations!

Claim reimbursements are VERY quick, even during this challenging time due to COVID-19!

Insurer: Nationwide

By: Melanie

Useful
April 19, 2020

A Seamless Customer Service Experience

The whole experience was seamless; very efficient and effective as my claim was processed within a very good time frame. Thank you!

Insurer: Nationwide

By: Gloria

Useful
April 19, 2020

So easy to upload bills!

I never knew you could upload on line .. I have bills here I never submitted because it was too hard but now I see it is much easier so I am happy ! Thank you

Insurer: Trupanion

By: Missy

Useful
April 18, 2020

Thanks from Omaha the puppy!

Extremely satisfied. rapid payments from super professional and nice people. Truly enables us to give Omaha the best care immediately without skipping a mortgage payment to do so. (which we would gladly do). Thanks Trupanion!

Insurer: Trupanion

By: John

Useful
April 18, 2020

Lovey

I mailed the claim. It was promptly taken care of. I am awaiting the check.

Insurer: Trupanion

By: Marianne

Useful
April 18, 2020

Great Company!

My vet files the claims, so very convenient and saves time. When I file my own claims, processing and payment is super quick. I like the flexibility of plans Trupanion offers.

Insurer: Trupanion

By: Susan

Useful
April 18, 2020

Super Service

Processed quickly and successfully. Great insurance company.

Insurer: Trupanion

By: Janet

Useful
April 18, 2020

Thanks Trupanion!

The whole process was seamless and required very little effort on my part. Grateful for the service!

Insurer: Trupanion Canada

By: michele

Useful
April 17, 2020

Great service

I love the new website, it makes filing a claim so easy. Nationwide’s serviced the claim quickly and the direct deposit option ensures the money gets to you quickly.

Insurer: Nationwide

By: Kathi

Useful

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