Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

15,040 total


April 19, 2020

Fast, Easy, Convenient

Our 5 year old English Bulldog needed knee surgery. We were worried about this, as it was a bit pricey. For the health of the dog we went through and had the surgery done. That same day I filed and submitted the claim for this. Within a few weeks I had received an e-mail stating that the claim had successful been filled and by the next day I had a reimbursement waiting for me in my bank account. The fact that we were able to do everything online at our convenience gave us the opportunity to focus on the recovery process after the surgery and got him back to full health faster.

Insurer: Pets Best

By: Nathan

Useful
April 19, 2020

Perfect Company

This pet insurance is the best I have ever had. I adopted a barely 1 year old cat with numerous intestinal issues and it has taken emergencies and tests to get a diagnosis and finally a treatment. Embrace has been amazing nthe whole time. Claims processed in days and deposited directly into our account. Despite the issues, my premium has not gone up much at all. Really impressed! I tell everyone about them!

Insurer: Embrace

By: robin

Useful
April 19, 2020

Very pleased with Healthy Paws Insurance

I'm very pleased with Healthy Paws Insurance. They quickly review bill after submitted and quick to reimburse. They take the time to ask how my pet was doing after his surgery. Very thoughtful ❣️. My vet had asked me about this insurance and I gave them a two thumbs up. They are going to refer Healthy Paw's to more of their clients.

Insurer: Healthy Paws

By: Renee

Useful
April 19, 2020

Another no nonsense claim and so very fast-thanks so much!

Another fast and efficient claim with no problems as usual.Thanks so much.

Insurer: Trupanion

By: Jack

Useful
April 19, 2020

Nationwide Pet Insurance has exceeded my expectations!

Claim reimbursements are VERY quick, even during this challenging time due to COVID-19!

Insurer: Nationwide

By: Melanie

Useful
April 19, 2020

A Seamless Customer Service Experience

The whole experience was seamless; very efficient and effective as my claim was processed within a very good time frame. Thank you!

Insurer: Nationwide

By: Gloria

Useful
April 19, 2020

So easy to upload bills!

I never knew you could upload on line .. I have bills here I never submitted because it was too hard but now I see it is much easier so I am happy ! Thank you

Insurer: Trupanion

By: Missy

Useful
April 18, 2020

Thanks from Omaha the puppy!

Extremely satisfied. rapid payments from super professional and nice people. Truly enables us to give Omaha the best care immediately without skipping a mortgage payment to do so. (which we would gladly do). Thanks Trupanion!

Insurer: Trupanion

By: John

Useful
April 18, 2020

Lovey

I mailed the claim. It was promptly taken care of. I am awaiting the check.

Insurer: Trupanion

By: Marianne

Useful
April 18, 2020

Great Company!

My vet files the claims, so very convenient and saves time. When I file my own claims, processing and payment is super quick. I like the flexibility of plans Trupanion offers.

Insurer: Trupanion

By: Susan

Useful

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