Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,105 total


August 01, 2019

VERY SATISFIED

I have always received prompt payment of any claims submitted. VERY SATISFIED them.

Insurer: Pets Best

By: Donna

Useful
August 01, 2019

Very responsive

Pet's Best is always very responsive after I send in a claim. I immediately know the claim has been received, and I receive emails if there are any problems that arise during the claims process. Payment I on the claims is usually very expedient. Y'all are doing a great job. Thank you.

Insurer: Pets Best

By: Lisa

Useful
August 01, 2019

Love it

It was so convenient that now the vets office can use the insurance off my bill instead of having to wait to be reimbursed.

Insurer: Trupanion

By: Kristopher

Useful
August 01, 2019

Happy Pet Mom

Always a quick reply and payment...keep up the good work. Thank You!!

Insurer: Trupanion

By: susan

Useful
August 01, 2019

Great fast service

Easy to file claim. Check was sent out within a week. Easy and fast

Insurer: Trupanion

By: Ray

Useful
August 01, 2019

First Submission was easy

This was my first submission towards meeting my deductible and the system was easy to use. I can track my submissions online and the Trupanion people were timely on their response.

Insurer: Trupanion

By: Cheryl

Useful
August 01, 2019

Extremely easy

I didn't have to do anything. All submitted by my vet and just had to pay the deductible when I picked up my dog.

Insurer: Trupanion Canada

By: Mark

Useful
August 01, 2019

Very good

Payments come almost on time. I notes that you caring for our pets. Thanks so much. I recommend for my friends

Insurer: Trupanion Canada

By: Teresa

Useful
July 31, 2019

Brilliant insurance

I have recommended this insurance to many friends and also speaking with people while out walking with my dog. It’s easy to fill forms out and you don’t have to wait along time to be reimbursed.

Insurer: Nationwide

By: Stacey

Useful
July 31, 2019

Great easy service

Fast and easy service . Got my money back quick!

Insurer: Nationwide

By: Brittany

Useful

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