Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,105 total
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Quick Payment
My veterinarian's staff faxes in my claim and I was very pleased to get the check within days. And best of all, the prescription has made a big difference with my dog.
Insurer: Nationwide
By: Betty
Super Easy and Quick Reimbursements
Nationwide Pet insurance has been great for my cat and I. It is very easy to submit claims online, and reimbursements are very quick. I give all required info to them and they have never questioned any of my claims. It is so nice to be able to take my cat to the vet and not worry about cost. This year alone I have had over $1,400 in vet bills and Nationwide has reimbursed around $1100. (I have a $250 deductible and they pay 90% after that.)
Insurer: Nationwide
By: Sarah
Excellent Service!!!
I am very happy with this insurance. The service is excellent overall. Claims are processed quickly as well as the reimbursements. Customer service reps are always very helpful. The claims process overall is very easy and efficient, and the site is very user friendly. I'm glad that I have chosen nationwide and couldn't be happier with the service!!
Insurer: Nationwide
By: Lauren
I'm somewhat satisfied
I've have had a claim sitting there since July 15 and I'm trying to do a electronic payment and it won't let me set it up
Insurer: Nationwide
By: Carol
Easy claim process
It is so easy to submit a claim! And, the review and payout process is quick and efficient. I especially like the option to direct deposit into our bank account. This is the easiest claim process I’ve ever used. Thank you!
Insurer: Nationwide
By: Christy
So grateful for Healthy Paws coverage!
I have to say that I'm so pleased with Heathy Paws- from the no hassle claim submission process to the reimbursement to the excellent customer service- everything has been so easy and helpful! We're so happy to have this policy with Healthy Paws and the coverage afforded in his policy....we were able to get our dog the surgery he needed without having to worry about thousands of dollars in bills.
Insurer: Healthy Paws
By: Hope
Expensive but worth it
I don't even have to handle the claim, my Vet submits the forms and documents to file the claim. My monthly payment did go up 33% this year which is definitely a factor, but having had one previous dog that went through cancer surgery without insurance, I think it is still worth the added expense.
Insurer: Nationwide
By: Rick
Easy and convenient
Filing a claim was super convenient! I went the paper route way so I printed out the form, filled it out, and mailed it with the rest of the required paperwork. They e-mailed me confirming that they received the claim, which I appreciated because I wasn't sure how they would let me know if they received it or not. After a short period, they e-mailed me again that the reimbursement would be delivered. I would recommend arranging it online to get a direct deposit to make it even more convenient. The whole experience was easy and fast!
Insurer: Nationwide
By: Jennifer
Easy to make the claim and fast response and payment.
Easy to make the claim and fast response and payment. Excellent.
Insurer: Trupanion Canada
By: Elise
I wish we could just pay directly to u
I love that u pay fast to help when we have to put out money first it helps
Insurer: Trupanion Canada
By: Carla