Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

15,057 total


April 27, 2020

Dixie is doing great and fully recovered from her procedures

Dixie our 9 year old golden retriever went in for a benign tumor removal, spleen ultrasound and dental extraction and cleaning. All procedures went well and she is now fully recovered. The vet submitted the claim on our behalf and we received our check within a week. Totally painless and well worth the premium we pay annually. Great job nationwide.

Insurer: Nationwide

By: Richard

Useful
April 27, 2020

Fantastic

My vet is amazing and my payment was received so fadt

Insurer: Nationwide

By: Deborah

Useful
April 27, 2020

Great Pet Insurance

Easy to submit claims online, quick response time and great coverage.

Insurer: Nationwide

By: Craig

Useful
April 27, 2020

Thank you for making it so much easier and quicker to submit claims!

I was so happy when I went online recently to submit some claims and discovered that it is now all done online. Hooray! Submitting my claim was sooooo much easier this time and I received my reimbursement so much faster than in the past. I have been very happy with Nationwide since I first joined some four years ago and gladly refer anyone who asks me about pet insurance. I just wish I could afford to have pet insurance on my two cats too.

Insurer: Nationwide

By: Charlene

Useful
April 27, 2020

Efficient pet insurance claims process

Couldn't be easier and payment received very quickly.

Insurer: Trupanion

By: Catherine

Useful
April 27, 2020

Employees at Trupanion are very helpful and knowledgeable.

Employees at Trupanion are very helpful and knowledgeable. The only time I submitted a bill, I received a check in a timely manner.

Insurer: Trupanion

By: Kathryn

Useful
April 27, 2020

Abe

Hospital and trupanion did all the paperwork, all I had to do is sign. Paid the vet directly too.

Insurer: Trupanion

By: Stephen

Useful
April 27, 2020

Fast service!

I appreciate the fast payment

Insurer: Trupanion

By: Ann

Useful
April 27, 2020

Rochelle Rubinoff

Mailed in the claim form, got response a team member that they will be looking into the claim a few days later received a response the claim was processed, in a few days from that received the money in our account.

Insurer: Trupanion Canada

By: Rochelle

Useful
April 25, 2020

Love my pet insurance

Easy to file a claim and payment was in my account in 3 days. Can’t ask for better service

Insurer: Nationwide

By: Joan

Useful

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