Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
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Dog dental bills are a pain but you guys made it painless to claim
I have 3 dogs so you can imagine how daunting the bills can get. I've always heard horror stories when it comes to dental costs for dogs, so I was expecting the worst when I found out that one of my dogs had broken her tooth and it had to be extracted. We found a specialist in our area who took great care of her but to no surprise, we received a hefty bill. Filing a claim and receiving my money took less than 2 weeks even during these strange times. It's really great to know that we have options like Nationwide pet insurance to ease the financial blow of taking care of our furry best friends. Thanks Nationwide!
Insurer: Nationwide
By: Sally
So easy the dog could do it.
Nationwide is so easy to use. It is easy yp upload reciepts andsubmit claims. Claims are proceesed quickly and the money is deposited within a few days.
Insurer: Nationwide
By: Jenni
I give Nationwide A+ rating.
I have the insurance for 2 months now. My 4 month Maltese has already had 2 emergency visits and 2 well visits. For all claims. Paperwork was simple. Mailed it in. They corresponded by email. Approved the claim. And for each claim I was promptly sent a check. ( I have $250 deductible, so that was subtracted). I am thoroughly pleased so far. Very glad I decided to take pet insurance. Her next appointment will be for spaying. And that is covered too. 👍👍
Insurer: Nationwide
By: Karen
Extremely expensive but good service
Claims are easily paid and provided in a timely manner. I have tried to recommend your insurance to friends and family however most people cannot afford a car payment per dog for insurance and they have declined service. I am not sure how much longer we are going to be able to keep up with the payments either. They have more than doubled since our last dog.
Insurer: Nationwide
By: Amy
Fast Processing
I've recently started using the direct payment through Chase Pay and am very pleased with how quickly my claims are processed and paid. Thank you!
Insurer: Nationwide
By: Jessica
Job well done!
Nationwide always does a great job in processing claims and issuing the reimbursement payment quickly.
Insurer: Nationwide
By: Sharon
AWESOME
EXCELLENT SERVICE THE OUT OF POCKET M ONEY CAME TO ME RIGHT ON TIME BECAUSE I WAS A LITTLE SHORT AT THE TIME.
Insurer: Nationwide
By: sharon
Our thanks.
It is always a great experience. Trupanion is always efficient when reimbursing us and I find their correspondence very reassuring.
Insurer: Trupanion Canada
By: Debra
A bit painful but worth it!
Very fast claims processing. All submissions done on line. Claims are fairly adjudicated. Very happy with Trupanion.
Insurer: Trupanion
By: John
Trupanion comes through for Loki
Loki needed meds and the vet direct billed Trupanion and I only had to pay the 10% + taxes. I hope Trupanion direct billing becomes available at more vets and emergency care clinics.
Insurer: Trupanion Canada
By: Rosa