Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,105 total
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Great insurance
Very easy to turn in claim and fast response
Insurer: Trupanion
By: Wendy
Trupanion saves the day...again!
Trupanion made it so I was able to choose the best treatment option without the worry of cost. The clinic was even able to file the claim for me while they were performing treatment so all I had to do was pay my portion at checkout!!
Insurer: Trupanion
By: Skylar
Very prompt with reimbursement
Very prompt with reimbursement
Insurer: Trupanion
By: Chandra
Seamless transaction for skin testing
From preapproval to submitting my claim to the quick turn around when I received my reimbursement, the process was completely seamless.
Insurer: Trupanion
By: Jill
Great Company!
Awesome people, awesome company. Prompt payment. Couldn't ask for more!
Insurer: Trupanion
By: Rochelle
Fast, efficient, and thorough!
The claims process is very straight forward, and the direct deposit of reimbursements is very quick. I am able to afford the very expensive treatment for my dogs require because of their Trupanion policies. Thank you Trupanion to helping me afford the treatment.
Insurer: Trupanion
By: Patricia
Prompt!
Very prompt in processing the claim and sending a check .
Insurer: Trupanion
By: Richard
Great speedy service
I submitted my claim on Thursday and it was processed on Saturday and the money was in my bank account on Monday. Super fast service! Thank you Trupanion
Insurer: Trupanion Canada
By: Maureen
Great Customer Service
So easy to submit claims and I get reimbursed electronically. I love it.
Insurer: Nationwide
By: Lisa
Things went well after the initial claim was determined.
It took forever for the first claim to be determined. Not sure what happened to the next claim. The vet said they would submit the claim but it was not paid until I faxed the claim.
Insurer: Nationwide
By: KAREN