Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,105 total


August 07, 2019

AKC INSURANCE 5 STAR FOR SURE!

AKC insurance has been amazing. It was very simple to set up and also to get paid. They have not gave me any problems on any of my claims. Highly recommend using this insurance. Truly amazing.

Insurer: AKC

By: Kristen

Useful
August 07, 2019

Great experience

very easy transaction and fast payment

Insurer: Trupanion

By: Roger

Useful
August 07, 2019

Fair and equitable clam for Sally

Very quick response. Fair compensation and direct deposit to my account within a few days. Awesome!

Insurer: Trupanion Canada

By: Richard

Useful
August 06, 2019

best, easiest, FAIR pet insurance!

aSPCA pet insurance was Super easy to sign up for, and super easy to submit a claim. You fill out a short claim form online, upload the bill from your vet and they do the rest- the money is in your account direct deposit within a week or two after the claim is submitted. If they need additional info they follow up with the vet for you. You get email notifications every step so you know where your claim is in the process. Highly recommend. They also give multi pet discounts.

Insurer: ASPCA

By: Leah

Useful
August 06, 2019

Awesome service and easy to file a claim.

So glad I have insurance. Very easy to use. Reinbersements are fast.

Insurer: Nationwide

By: Nancy

Useful
August 06, 2019

Joy

Easy to submit claims online. I receive emails giving me a status update. Checks arrive within days of my claim submission!

Insurer: Trupanion

By: Joy

Useful
August 06, 2019

Painless Process

Submitting the claim online was very quick and easy. Our claim was also processed quickly and deposited into our account within a couple days.

Insurer: Trupanion

By: Cerina

Useful
August 06, 2019

fast response payment processed timely.

fast response, payment processed timely.

Insurer: Trupanion

By: Darko

Useful
August 05, 2019

Great service

Fast reimbursement!

Insurer: Embrace

By: Bruce

Useful
August 05, 2019

Like family

During one of the most worrisome and stressful times, my wife and i knew that Nationwide had our back. Molly, our 8-month-old Chocolat Lab had not been eating, drinking or overall feeling well. We took her to the puppo ER where she received the treatment she needed. As with any family member, the financial strain is one you don't even second guess...you just want that member of your family to feel better. After the healing, you start to worry about the financial side. With Nationwide, it was as easy as taking a picture of the bill and submitting it via their app. Every time i have had to call, the rep on the other end has been warm and welcoming and always talks to me like a human...like a member of their family...and they understand how much our pets mean to us. Its very welcoming and makes the whole process that much easier.

Insurer: Nationwide

By: Bill

Useful

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