Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

14,122 total


December 22, 2019

Embrace is a five star, and receives A+

If you are looking for the best pet insurance, prompt reimbursement, wonderful personal affordable rates and always considerate of your feelings, look no farther. We have been with for 5 years with our two GSDs.

Insurer: Embrace

By: Christine

Useful
December 22, 2019

It all went well and fast!

It all went well and fast! Thank you!

Insurer: Trupanion Canada

By: Valerie

Useful
December 22, 2019

Quick and Easy Payment Process

Process is easy and payment arrived quickly. Thank you!

Insurer: Trupanion Canada

By: Monika

Useful
December 22, 2019

Good Experience

Always good easy & quick payment Thank you

Insurer: Trupanion Canada

By: Judith

Useful
December 21, 2019

Fast and easy service

I sent claim in and received check within a week.

Insurer: Nationwide

By: Suzanne

Useful
December 21, 2019

Without a doubt, the best pet insurance ever!

As the title says, best pet insurance ever. Putting in claims is so easy. I get the vet Bill's emailed to me, so I'm able to upload the receipt. Claims entered in less than 2 min. Recently my claims have been processed and I've been reimbursed in 48 hours......incredible!!!! Signing up for Figo was the best decision we've ever made. I've recommended to several family members and friends.

Insurer: Figo

By: Joshua

Useful
December 21, 2019

Pet insurance

Claim was filed by my vet. It was processed very quickly and paid promptly.

Insurer: Trupanion Canada

By: Nancy

Useful
December 21, 2019

Easy and fast claim process

Trupanion handled this claim on existing condition fast and submission is easy and efficient.

Insurer: Trupanion Canada

By: Robert

Useful
Verified December 20, 2019

Excellent Insurance Company for your pets

Trupanion Pet Insurance is the best. Excellent customer service, the process for submitting a claim is very easy, each claim we have submitted for our dogs was processed in a timely manner. Would highly recommend this company to all dog & cat owners

Insurer: Trupanion

By: Sue

Useful
December 20, 2019

Worst exprience in processing claims

Delays, excuses, more delays...this is not what I expected. Pet Best takes 45-60 or longer to process claims. Even with pet records and receipts.

Insurer: Pets Best

By: Kim

Useful

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