Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,105 total
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This is the best pet insurance we’ve ever had!
I cannot say enough about how great this insurance has been. It is easy to file a claim and payments are made quickly. I love that I can do the whole transaction through my phone, from filing the claim to depositing the reimbursement. There have been no hassles about what is covered, which is a relief.
Insurer: Nationwide
By: Sue
Claim satisfaction.
I am grateful for the ease of filing my claim and how quickly it was processed. You exceeded my expectations, thank you so much.
Insurer: ASPCA
By: Mike
Great coverage, great customer service
I have had nationwide for over 6 years. I have ensured multiple animals through your company and have been nothing but pleased. Yuri's recent gastrointestinal issues racked up a bill very quickly and without my insurance coverage I would have had to take that money out of my savings. I am very grateful for your coverage and your excellent customer service. Also reimbursement of claims is very timely. The only thing I wish is that you had an app we could submit our claims on
Insurer: Nationwide
By: Nicole
Easy Claim Process
I’ve had pet insurance on both of my dogs because it’s offered through work and I love them like children. I’ve had to submit claims twice thus far and in both cases the claims were handled quickly, explained well and my checks were received promptly. Nationwide Insurance makes me feel like whatever my pets need or get into that they shouldn’t have, I don’t have to chose between expensive vet care or my dogs.
Insurer: Nationwide
By: Shelbie
Great company!
Submitting claims has been very easy and have gotten reimbursed in a timely manner. Thank you so much!
Insurer: Nationwide
By: Cathy
Excellent pet care coverage
My dog Lizzy has been covered by Nationwide since she was a puppy of 11 weeks old. All insurance submissions are easy to submit and payout has been excellent. Friends who have pets referred me to Nationwide. Great service.
Insurer: Nationwide
By: Ruth
Lightning Fast/ easy peasey reimbursement
Brought my girl to be spade shortly after purchasing this insurance. I was a bit spectacle on the whole process and doubted what it would actually cover in the end. I paid my $250 out of the claim for the year and was reimbursed 90% of the whole cost. I could t asked for me a more seamless and fast process. Glad I plunged for the insurance
Insurer: Nationwide
By: Stephanie
Nationwide continues to care about pet owners
Nationwide pet insurance does in fact take pride in their service to pet owners. Not the fastest when it comes to payments, but they are very thorough. I would continue to use their services.
Insurer: Nationwide
By: Mark
Nationwide Pet Insurance is great!
Nationwide was very quick reimbursing us after our claim. We are so glad we chose Nationwide!
Insurer: Nationwide
By: Teresa