Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

15,040 total


April 20, 2020

They are wonderful people with excellent service-great to deal with.

They actually pay the claims that they say they are going to. The people are wonderful to work with and payments are speedy. Just a joy to work with.

Insurer: Nationwide

By: Donna

Useful
April 20, 2020

Best Pet Insurance company in the market.

This company has been a major resource to keeping us out of debt with pet bills...get the shole pet including wellness and you cannot ever go wroing with this plan...and their coustomre service and payment reimbursement plan is very fast and efficient.

Insurer: Nationwide

By: Douglas

Useful
April 20, 2020

Fast processing and huge relief

During shelter-in order, I had to take my cat to the vet because of illness. I thought the processing time would take longer because of the current situation. However, it was very fast and relieved the financial burden.

Insurer: Nationwide

By: Hyun

Useful
April 20, 2020

Superb

Excellent customer service, and prompt payment and/or explanation of the claim

Insurer: Nationwide

By: Janet

Useful
April 20, 2020

So easy to submit claims and receive reimbursement

Nationwide's new portal has made it even easier to submit claims. I also love the ease of the funds transfer directly to my bank account.

Insurer: Nationwide

By: Cari

Useful
April 20, 2020

Andrea was 100% Customer Service!

Andrea was 100% Customer Service! She made sure that I was Completely Satisfied by processing a payment over the phone for me. What a doll!

Insurer: Trupanion

By: Dana

Useful
April 20, 2020

fast fair and was taken care of wonderfully

fast, fair and was taken care of wonderfully

Insurer: Trupanion

By: Gayle

Useful
April 20, 2020

Buy pet insurance - highly recommended.

Always been good and prompt at paying for my dogs medical needs.

Insurer: Trupanion

By: Millette

Useful
April 20, 2020

Great customer service.

Prompt outcome of claims and payments.

Insurer: Trupanion

By: Veronica

Useful
April 20, 2020

Trupanion has been great to us with our 1st dog Sally and we wanted to add our new pup Daisy and it was an easy addition

Trupanion has been great to us with our 1st dog Sally and we wanted to add our new pup Daisy and it was an easy addition

Insurer: Trupanion

By: Robin

Useful

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