Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,105 total


August 14, 2019

Easy process

Wellness visit with preventive meds. Easy process and quick with payment.

Insurer: Pets Best

By: Jenn

Useful
August 14, 2019

Easy to file

Easy to file, given updates and reimbursement is prompt.

Insurer: Pets Best

By: Julie

Useful
August 14, 2019

Simple

The instructions t file a claim were simple and explained the amount I should receive. I uploaded the paperwork, received a confirmation email, update email, and final claim decision email. The funds hit my bank account a few days later. Thanks

Insurer: Pets Best

By: Alex

Useful
August 14, 2019

Excellent service from Trupanion.

Trupanion is great in terms of correspondence prompt payment of claims. You have always been fair in your payments.

Insurer: Trupanion

By: Joan

Useful
August 14, 2019

Great experience!

The claim was processed quickly, directly from the vets office. I didn't have to call or do anything! I received payment into my bank account within 2 days. Amazing!

Insurer: Trupanion

By: Liz

Useful
August 14, 2019

TRUPANION

TRUPANION is very quick to pay there portion.

Insurer: Trupanion

By: Brian

Useful
August 13, 2019

Claims

Claim is process quickly and check is in the mail to me.

Insurer: Trupanion

By: Peggy

Useful
August 13, 2019

Best Pet Insurance

Always easy to request a reimbursement and always receive the payment quickly. Thanks Trupanion!

Insurer: Trupanion

By: Leah

Useful
August 13, 2019

good job !

Always prompt reimbursement

Insurer: Trupanion

By: Suzanne

Useful
August 13, 2019

everything was very smooth; my claim was processed by the vet and payment was sent directly to their office.

everything was very smooth my claim was processed by the vet and payment was sent directly to their office.

Insurer: Trupanion

By: Keita

Useful

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