Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
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Nationwide is on Hercules’s Sode
This was Hercules’s first visit since Covid19 began shelter in place here in Waco Texas. Hercules needed to have his ears checked. The doctor said he had a yeast infection and gave us some meds to take home. As soon as I got the receipt for his visit I made the claim on VitusVet app, uploaded a picture of the receipt and submitted in the Veterinarian's parking lot. Nationwide reviewed it within 48 hrs and approved the claim within a week and had my reimbursement in less than 10 days! Bravo Nationwide! Thank you. 😃
Insurer: Nationwide
By: Richard
got the check within 10 days
got the check within 10 days
Insurer: Trupanion
By: Paul
Hassle free coverage
Hassle free coverage. I was initially aggravated because the vet didnt give me correct information. But when the bill came, Trupanion had taken care of there part without needing anything from me. Thank you!
Insurer: Trupanion
By: Bob
No one can get a 9 10 no one is that perfect I did feel uncomfortable with giving my exact same credit card number again over the phone not sure if it's recorded or not.
No one can get a 9 10 no one is that perfect I did feel uncomfortable with giving my exact same credit card number again over the phone not sure if it's recorded or not. He said he stopped it but still not sure.
Insurer: Trupanion
By: Jennifer
Awesome!
The claim was processed and paid in less than 10 minutes. Awesome!
Insurer: Trupanion
By: Cheryl
The claims calling in monthly payments everything has been painless and super helpful!
The claims, calling in, monthly payments, everything has been painless and super helpful!
Insurer: Trupanion
By:
They pay quickly they are a very good ins.
They pay quickly they are a very good ins. For my kitty.
Insurer: Trupanion
By: Mary
Trupanion is the best!
Trupanion has always been very quick to pay our claims. They are also very responsive to any questions we might have. We are so glad to have this insurance for our dogs.
Insurer: Trupanion
By: Norma
Very fast review and reimbursement.
Trupanion has always done a great job with our claims. Very quick to process. Well done.
Insurer: Trupanion
By: Heba
Thanks Trupanion!!
We had to visit emergency vet on a Sunday night, then followed up with a visit to our regular vet on Monday. Extensive tests were done by both vets. Invoices were submitted late Monday night and within a week, we had received payment by Trupanion directly deposited into our checking account. This could not have been any easier; and that was perfect because we were having a difficult enough time dealing with our sick cat, who today is much much improved.
Insurer: Trupanion
By: NORMAN