Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,105 total
Other Categories
Great
Besides the delay, everything is great.
Insurer: Pets Best
By: Daniel
Everything was easy
Everything was easy I just wish the refund was quicker, it used to be but the last few claims took around 11-12 for the money to show up in my bank.
Insurer: Pets Best
By: Christina
Everything was easy
Everything was easy I just wish the refund was quicker, it used to be but the last few claims took around 11-12 for the money to show up in my bank.
Insurer: Pets Best
By: Christina
Trupanion cares
The claims are processed quickly for reimbursement.
Insurer: Trupanion
By: Janet
Quick Pay
Quick pay has always been the best
Insurer: Trupanion
By: Clara
My last experience with Trupanion.
I like trupanion as they pay my vet upfront. I wish they paid for the consults also. I am glad I have pet insurance.
Insurer: Trupanion Canada
By: IRIS
There when you need them
Although like everyone, I grumble at the monthly cost, particularly when there is an increase, my experiences have been great whenever I have had to make a claim. They are processed quickly and you are kept informed every step of the way.
Insurer: Trupanion Canada
By: Judy
No hassle filing
I was amazed at the ease of filing my claim online. We always hope we may never need this insurance but it is god sent. I had a serious health scare with my cat and the money I had to spend was equal to my rent. I am so thankful for this ASPCA insurance plan.!!! Got my refund in about 5-6 days!!!
Insurer: ASPCA
By: Ekaterini
10/10 Paws!
Figo lives up to the hype. Their customer service is top notch. Very fast response time. The app is user friendly and convenient. My last claim was processed literally in less than 3 hours. When purchasing pet insurance, I definitely shopped around. Figo had the best rates + deductible + reimbursement that I found for my dog.
Insurer: Figo
By: SW
HEALTHY PAWS IS THE BEST SECURITY FOR OBTAINING ACCESS TO THE OUTSTANDING CARE YOUR BELOVED PET DESERVES
PAID PROMPTLY WITHOUT WORRIES...EXCELLENT CUSTOMER SERVICE....AFFORDABLE PREMIUMS....DON'T HESITATE TO OBTAIN COVERAGE FOR YOUR BELOVED PET....TRULY A CARING COMPANY
Insurer: Healthy Paws
By: Judy