Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

15,040 total


April 30, 2020

Nationwide is on Hercules’s Sode

This was Hercules’s first visit since Covid19 began shelter in place here in Waco Texas. Hercules needed to have his ears checked. The doctor said he had a yeast infection and gave us some meds to take home. As soon as I got the receipt for his visit I made the claim on VitusVet app, uploaded a picture of the receipt and submitted in the Veterinarian's parking lot. Nationwide reviewed it within 48 hrs and approved the claim within a week and had my reimbursement in less than 10 days! Bravo Nationwide! Thank you. 😃

Insurer: Nationwide

By: Richard

Useful
April 30, 2020

got the check within 10 days

got the check within 10 days

Insurer: Trupanion

By: Paul

Useful
April 30, 2020

Hassle free coverage

Hassle free coverage. I was initially aggravated because the vet didnt give me correct information. But when the bill came, Trupanion had taken care of there part without needing anything from me. Thank you!

Insurer: Trupanion

By: Bob

Useful
April 30, 2020

No one can get a 9 10 no one is that perfect I did feel uncomfortable with giving my exact same credit card number again over the phone not sure if it's recorded or not.

No one can get a 9 10 no one is that perfect I did feel uncomfortable with giving my exact same credit card number again over the phone not sure if it's recorded or not. He said he stopped it but still not sure.

Insurer: Trupanion

By: Jennifer

Useful
April 30, 2020

Awesome!

The claim was processed and paid in less than 10 minutes. Awesome!

Insurer: Trupanion

By: Cheryl

Useful
April 30, 2020

The claims calling in monthly payments everything has been painless and super helpful!

The claims, calling in, monthly payments, everything has been painless and super helpful!

Insurer: Trupanion

By:

Useful
April 30, 2020

They pay quickly they are a very good ins.

They pay quickly they are a very good ins. For my kitty.

Insurer: Trupanion

By: Mary

Useful
April 30, 2020

Trupanion is the best!

Trupanion has always been very quick to pay our claims. They are also very responsive to any questions we might have. We are so glad to have this insurance for our dogs.

Insurer: Trupanion

By: Norma

Useful
April 30, 2020

Very fast review and reimbursement.

Trupanion has always done a great job with our claims. Very quick to process. Well done.

Insurer: Trupanion

By: Heba

Useful
April 30, 2020

Thanks Trupanion!!

We had to visit emergency vet on a Sunday night, then followed up with a visit to our regular vet on Monday. Extensive tests were done by both vets. Invoices were submitted late Monday night and within a week, we had received payment by Trupanion directly deposited into our checking account. This could not have been any easier; and that was perfect because we were having a difficult enough time dealing with our sick cat, who today is much much improved.

Insurer: Trupanion

By: NORMAN

Useful

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