Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,105 total


August 20, 2019

it was easy to send in the bills

it was easy to send in the bills and receive where we stand as far as meeting the deductible

Insurer: Pets Best

By: Sandy

Useful
August 20, 2019

Easy quick and painless.

Easy, quick and painless.

Insurer: Trupanion

By: Stephen

Useful
August 20, 2019

excellent service prompt payment

excellent service, prompt payment

Insurer: Trupanion

By: Alan

Useful
August 20, 2019

Claims

Quick claim approval

Insurer: Trupanion

By: Eric

Useful
August 20, 2019

This is the insurance you want!!!!!

Trupanion is extremely convenient and my vet Avon animal hospital has direct payment with trupanion so everything is a smooth transition. Highly recommend trupanion. 5

Insurer: Trupanion Canada

By: Mandip

Useful
August 20, 2019

Better than human health insurance!

Easy to submit, paid quickly, clear explanation. I wish my human insurance was this easy!

Insurer: Trupanion Canada

By: Heather

Useful
August 20, 2019

Fast and Easy

I got the cheque fast and without any issues. Thank you.

Insurer: Trupanion Canada

By: Helen

Useful
August 19, 2019

The best insurance customer service!

Always seamless experience and efficient processing & payment history

Insurer: Nationwide

By: Janet

Useful
August 19, 2019

Claim was processed quickly

Our first claim was processed quickly and easily and we got the payment sooner than I thought.

Insurer: Nationwide

By: Serena

Useful
August 19, 2019

Awesome process

I love this service. The claim upload and electronic pay process is easy and fast. Thank you for encouraging healthy pets!

Insurer: Nationwide

By: Tyler

Useful

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