Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
14,029 total
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Very Satisfied
Very quick payment for previously claimed conditions.
Insurer: Trupanion Canada
By: Alexandra
I love that my submissions are paid instantly.
I love that my submissions are paid instantly. Only if health insurance moved as fast. The associate I spoke with was great and efficient.
Insurer: Trupanion
By: Stacey
Great Experience!
Submitting a claim is very easy and quick!
Insurer: Trupanion
By: Joanna
Claim submission is quick and easy
Submitting claims to Trupanion is quick and easy. Payment arrives within 1 week. Very happy with the process!
Insurer: Trupanion
By: Suzanne
Thank you Trupanion
I got my claim resolved and the refund deposited in my account In a couple of days.
Insurer: Trupanion Canada
By: Grazyna
Great insurance.
Great insurance and easy to submit claims. And with direct deposit, easier and quicker to get reimbursed.
Insurer: ASPCA
By: Linda
Toad poisening
Very fast with both an explanation and the reimbursement.
Insurer: Nationwide
By: Patricia
Simple and seamless to use
My cat Mittens broke out in a rash all over her body. It took a few visits to the vet to finally narrow it down to an allergy to her food. I was able to file claims for all of our visits and it was pretty simple to do. They give you updates as they review your claim which is nice. I was able to get all of my visits covered after I went over the deductable.
Insurer: ASPCA
By: Michael
Claim service was efficient, friendly and easy to use.
We winter in FL and live in PA. While we were away Marley had several trips to the vet in FL and I submitted all the claims when I got home. We had payments for all submissions within 10 days.
Insurer: Embrace
By: Marion
Excellent Insurance Company
Nationwide has insured our last 4 dogs and their ease of service and timely payments have been a Godsend. I recommend them to every pet owner I meet who's looking for a way of controlling costs.
Insurer: Nationwide
By: John