Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,105 total
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Peace of mind
I’ve got the wellness and illness plan for my Labrador puppy. We have to go visit the vet almost every couple months. But, with nationwide it is so much easier on our pockets. Claim filing is painless.
Insurer: Nationwide
By: Maninder
Great Customer Service Support & Claim Management
This is my first experience with pet insurance in general and with Nationwide specifically. I found the process of getting an estimate online to enrolling online and having my pet insurance premium directly deducted from my paycheck an easy and straight forward process. Calling Customer Service for support is quick and they always follow-up with an email. Submission of my claim was also easy to do online as well as subsequent communications via email to inform me of the status of my claim. My claim was originally denied because it appeared to be a pre-existing condition, however based upon re-review and a note from my vet the claim was accepted and paid pretty quickly. I highly recommend Nationwide pet insurance.
Insurer: Nationwide
By: Teddy
Always seamless process!
We submit monthly for our dog's medication and the process is always seamless!
Insurer: Trupanion Canada
By: Brian
The best of the best
Pets Best responded immediately to my claims request and I had my reimbursement just like that. Quick as a flash.
Insurer: Pets Best
By: Donnie
Absolute Best Insurance company!
I love this insurance company! Hassle free and supportive are words that describe how they handle everything from invoicing to payment. The interface between your vet, trupanion and the insured, removes any questions that all involved may have and makes for very smooth payments and Co pay estimates!!! Save yourself the hassle from other insurance companies and just start your pets off right with Trupanion.
Insurer: Trupanion
By: Teri
Payments
Very fast paymrnts, that's always good!
Insurer: Trupanion Canada
By: Linda
Excellent service with direct billing through the vet clinic.
Excellent service with direct billing through the vet clinic.
Insurer: Trupanion Canada
By: Rosalie
ALWAYS a Great Experience
Soooo easy to file a claim and soooo quick to get your refund!!!
Insurer: Trupanion Canada
By: Connie
Thankful for Trupanion
Thank you for being so easy to deal with. It was awesome how quickly you confirm payments and do direct payment to the vet to make it easier. I highly recommend Trupanion to all my friends.
Insurer: Trupanion Canada
By: Gemma
Fast at processing claim forms
Trupanion only took several days to process my claims. I had the money the next week.
Insurer: Trupanion Canada
By: Joy