Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,105 total


November 27, 2019

Took five days to upload forms that were faxed 5 days earlier.

Took five days to upload forms that were faxed 5 days earlier. Now wait 10-14 days for reimbursement. I have a completely different experience with healthy paws and my other dog.

Insurer: Trupanion Canada

By: Sherianne

Useful
November 27, 2019

I like trupanion as the company able to use direct deposit this way I know what I'm going to pay immediately through the system .

I like trupanion as the company able to use direct deposit , this way I know what I'm going to pay immediately through the system . I wish Trupanion able to cover exam fee. And one thing I'm concern is my premium fee have been increased about $5 every year.

Insurer: Trupanion Canada

By: Yu-Chen

Useful
November 27, 2019

Holly"s Trupanion claim experience

Claim was settled extremely quickly. I received a check a few days after filing the claim. It could not have been a better experience.

Insurer: Trupanion Canada

By: John

Useful
November 27, 2019

Love Trupanion

Love Trupanion, vet files all of the paperwork. We get back our 90%. So effortless. Have recommended Trupanion to all friends.

Insurer: Trupanion Canada

By: Georgia

Useful
November 27, 2019

Best pet insurance

Quick payment awesome to deal with

Insurer: Trupanion Canada

By: Sandra

Useful
November 27, 2019

Smooth!

The entire process was so simple! I provided my ppolicy number and that was it! Smoothest insurance interaction ever!

Insurer: Trupanion Canada

By: Marcus

Useful
November 27, 2019

Never regret my choice

I never regret choosing Pet Best their the best they explain every details about my claimed and get back my reimburse 100 percent

Insurer: Pets Best

By: Rebecca

Useful
November 26, 2019

Simple to place claims

Love the app, very simple to place claims. Took a little but to set up and find out how to get the money transferred to my account.

Insurer: Nationwide

By: Doug

Useful
November 26, 2019

Nationwide Pet Insurance is a pet and owner friendly company to deal with.

The claim process is easy and payment is prompt.

Insurer: Nationwide

By: Richard

Useful
November 26, 2019

BEST TURNAROUND FROM CLAIM TO REIMBURSEMENT

My dog was recently diagnosed with acute hyperglycemia (high blood sugar) and with so many tests, meds. Exams the cost was causing so much anxiety. This is the best insurance and the turnaround time to payment is 48 hours!!!!

Insurer: Nationwide

By: Marinela

Useful

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