Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,105 total
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Easy claims and quick payments
We are very happy with Nationwide’s Pet insurance. Easy claims and fast payments.
Insurer: Nationwide
By: Melinda
The one and only.
We have been using VPI/Nationwide as our Health insurance company for our single dog for seven years. There is a lot of insurance companies available for pets and as it turned out. It was a very good choice to have picked these companies. They are very fair in their claims. I have never had to contact or debate them with any problems that have come up with care. It always has gone smoothly for all these years. I wish I could say the same for my and the families healthcare. The system that is in place now with Nationwide to submit your claim Is done by a simple email. The claim is processed very quickly. If there is any disbursement, that is direct deposited in your checking account. You you couldn’t ask for anything better than that.
Insurer: Nationwide
By: A
Wouldn't have a pet without Nationwide
It's so easy to file a vet visit with Nationwide. I can do all of it on line and usually have payment withing a week. They are always there if I have questions regarding coding or anything else. The pay out rate has made it worth my while to have insurance. I have had this insurance since my beagle was 6 weeks old.
Insurer: Nationwide
By: Beth
Best pet insurance on the market
Seamless and efficient claims process and payment.
Insurer: Trupanion Canada
By: Tara
Easy and Speedy
Very easy to submit claim and took only a couple of days between claim submission and direct deposit of proceeds.
Insurer: Trupanion Canada
By: Edward
Thankful
You have always paid claims in a very timely manner, which I really appreciate as my poor pup has leg injuries and needed/needs expensive surgery. I don't know what I would do without you! My fur baby is my best buddy!
Insurer: Trupanion Canada
By: Karen
Excellent customer service and quick and easy claim processing
Very easy process for submitting claims. Claims are processed quickly and accurately. Payments go directing into your bank account.
Insurer: Nationwide
By: Dave
Quick Turnaround
I didnt talk to a customer service rep. I did it all myself and it was finally done in a timely fashion. I appreciate getting my money back to pay off the rest of the bill.
Insurer: Nationwide
By: Michael
Took five days to upload forms that were faxed 5 days earlier.
Took five days to upload forms that were faxed 5 days earlier. Now wait 10-14 days for reimbursement. I have a completely different experience with healthy paws and my other dog.
Insurer: Trupanion Canada
By: Sherianne
I like trupanion as the company able to use direct deposit this way I know what I'm going to pay immediately through the system .
I like trupanion as the company able to use direct deposit , this way I know what I'm going to pay immediately through the system . I wish Trupanion able to cover exam fee. And one thing I'm concern is my premium fee have been increased about $5 every year.
Insurer: Trupanion Canada
By: Yu-Chen