Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
14,029 total
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very happy with this payment
Very happy with this payment.
Insurer: Nationwide
By: PATRICIA
Fast Claim Settlement
Nationwide is so user friendly. Claims are easy to submit on line and payments are made quickly.
Insurer: Nationwide
By: Peter
Great pet insurance!
You are all great. Easy to work with & timely in repayment Thank You!
Insurer: Nationwide
By: Zoila
Awesome Claims Department
The process is straightforward and not complicated at all. I received my payment quickly. Thanks.
Insurer: Trupanion
By: Jackie
They pay the vet directly.
They pay the vet directly. Having enabled me to afford surgery on my service dog. She has become priceless as she saved my life about 6 weeks ago.
Insurer: Trupanion
By: Sherri
Emilee was extremely friendly and efficient making me feel confident in switching my credit card to a different one for payment to Trupanion.
Emilee was extremely friendly and efficient, making me feel confident in switching my credit card to a different one for payment to Trupanion.
Insurer: Trupanion
By: Monique
Easy Claim Service
Was an easy and uncomplicated experience.
Insurer: Trupanion
By: Amy
Incredible life saving experience.
My dog needed emergency surgery 3 weeks ago. As we all know, we're dealing under strenuous economic times due to COVID-19, and paying that money up front was not easy but it was life or death for my dog. Thanks to you guys, 90% of the cost I spent was able to be reimbursed. And the claim took less than a week to be deposited electronically into my account. I've never had a claim completed so quickly. I was reimbursed before his stiches were removed! Every pet I have, now and in the future, will have Nationwide pet insurance. You've made a customer for life, and I've been spreading the word. Thank you!
Insurer: Nationwide
By: Josh
Amazing
Thanks so much for all you do. This claim was paid within 48 hours.
Insurer: Nationwide
By: Joyce
Fully Satisfied Cat Parent
Once again, Nationwide Pet Insurance (formerly VPI) did a great job processing our claim quickly (within 2 days) and sending payment quickly (within 1 week). We have had this insurance since we adopted our cat almost 6 years ago, and we have not regretted it! It is very comprehensive in terms of the coverage and we have found the claim process to be very easy. This insurance has saved us quite a bit of money and provided peace of mind of us as "pet parents."
Insurer: Nationwide
By: Danis