Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
14,029 total
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Always helpful and knowledge on the phone when I've called about my shipment.
Always helpful and knowledge on the phone when I've called about my shipment. No problem changing my address or payment method
Insurer: Trupanion
By: Nancy
12 years and counting with Trupanion
Trupanion as been our pet insurer for 12 years. I have been completely satisfied with the service. I have never had an issue with a claim. The claims are processed in a day or two, with reimbursement directly in to our bank account. I wish my personal health insurance was as efficient!
Insurer: Trupanion
By: Nan
As usual fast and efficient processing.
As usual, fast and efficient processing. Zero Hassle
Insurer: Trupanion Canada
By: Carolyn
Easy to Submit and Get Paid!
Easy to submit claims, and received payments promptly by direct deposit!
Insurer: Trupanion
By: Michael
Always efficient and courteous
Even during a COVID-19 outbreak, service was prompt and efficient. Sorry to say, the post office isn't the same, so we continue to await payment.
Insurer: Trupanion
By: Michael
Trupanion rocks!
We appreciate that you were there to assist us with Joe's recent surgery There was a payment to VCA South Shore Weymouth in March I dont think they submitted it. I will contact them and ask them to do so. Thsnks sgsin
Insurer: Trupanion
By: Paul
Claims experience ??
I never have any problems at all and payments are very quick and go directly into my bank acct
Insurer: Trupanion Canada
By: Michael