Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,105 total
Other Categories
The best insurance for your pet
As a customer for over 11 years, I truly appreciate the speed ease of claims processing. Also Trupanion Express direct payment is extremely convenient and very helpful in that I do not have to wait to be reimbursed for covered services. The premiums increase every year and it isn't cheap but what quality insurance policy is? I would not use any other insurance company for my beloved dog.
Insurer: Trupanion Canada
By: Howard
Thank you Trupanion!
extremely efficient and we were paid quickly, thank you very much Trupanion!
Insurer: Trupanion Canada
By: Heidi
Claim process a dream!
It is so easy, my claim is processed right at the vets office and I only pay my portion! Easy peasy, thanks Trupanion!
Insurer: Trupanion Canada
By: Alexandria
Awesome!
Top pet insurance! Quick payment, just awesome!
Insurer: Nationwide
By: Monique
The best insurance coverage for my cats
It’s wonderful that prescription food for my cats is covered and the ease of submitting claims and receiving payment is awesome
Insurer: Nationwide
By: Lisa
Efficient
Insurance is paid in a timely matter. They are concerned how your pet is doing.
Insurer: Nationwide
By: Mary
It was really simple to submit the claim.
It was really simple to submit the claim. They respond in a timely manner with a very cleanly description of what was cover and was not.
Insurer: Trupanion Canada
By: Francisco
WOFF OK
Response was prompt and informative. Coverage seemed fair. Payment was quick. All was good.
Insurer: Trupanion Canada
By: Garth
Fast and efficient service.
I was impressed how fast and "painless" the process was. I went to my vet and a week later I received the cheque in the mail.
Insurer: Trupanion Canada
By: Heidi
Vision Loss Due to Cataracts
My dog lost his vision due to cataracts. It was a condition covered by the Trupanion policy. Trupanion shared the cost of surgery to treat the condition exactly as they said they would. Filing the claims electronically was easy. Having a Trupanion policy allowed me to make the decision to seek treatment based more on the risk/benefit, rather than the cost.
Insurer: Trupanion Canada
By: Brian