Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

14,029 total


April 06, 2020

Always helpful and knowledge on the phone when I've called about my shipment.

Always helpful and knowledge on the phone when I've called about my shipment. No problem changing my address or payment method

Insurer: Trupanion

By: Nancy

Useful
April 06, 2020

quick and easy

quick and easy

Insurer: Trupanion

By: Delissa

Useful
April 06, 2020

12 years and counting with Trupanion

Trupanion as been our pet insurer for 12 years. I have been completely satisfied with the service. I have never had an issue with a claim. The claims are processed in a day or two, with reimbursement directly in to our bank account. I wish my personal health insurance was as efficient!

Insurer: Trupanion

By: Nan

Useful
April 06, 2020

As usual fast and efficient processing.

As usual, fast and efficient processing. Zero Hassle

Insurer: Trupanion Canada

By: Carolyn

Useful
April 05, 2020

Easy to Submit and Get Paid!

Easy to submit claims, and received payments promptly by direct deposit!

Insurer: Trupanion

By: Michael

Useful
April 05, 2020

Always efficient and courteous

Even during a COVID-19 outbreak, service was prompt and efficient. Sorry to say, the post office isn't the same, so we continue to await payment.

Insurer: Trupanion

By: Michael

Useful
April 05, 2020

Trupanion rocks!

We appreciate that you were there to assist us with Joe's recent surgery There was a payment to VCA South Shore Weymouth in March I dont think they submitted it. I will contact them and ask them to do so. Thsnks sgsin

Insurer: Trupanion

By: Paul

Useful
April 05, 2020

Claims experience ??

I never have any problems at all and payments are very quick and go directly into my bank acct

Insurer: Trupanion Canada

By: Michael

Useful
April 04, 2020

Vivians report

Fast and efficient

Insurer: Trupanion

By: Brandon

Useful
April 04, 2020

A no brainer

Payment was quick and easy. Staff was friendly and helpful

Insurer: Trupanion

By: Rochelle

Useful

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