Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
14,029 total
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Excellent prompt and very fair payment for my dogs medicsl bills .
Excellent , prompt and very fair payment for my dogs medicsl bills . I have no worries with the care I receive from trupanion and I am referring everyone I can to you
Insurer: Trupanion
By: Maryam
Great to deal with
Trupanion has always been easy and efficient to deal with when putting in a claim or just calling to ask questions
Insurer: Trupanion Canada
By: Karen
First Experience with Trupanion
Trupanion managed all contact with the veterinarian. It was an easy application process and the direct deposit was flawless. While the amount received was less than expected I am glad I had insurance to help with the costs.
Insurer: Trupanion Canada
By: Barbara
Love Trupanion
Easy to file. Direct deposit works great. I am so glad I signed Jake up when he was a puppy.
Insurer: Trupanion
By: Robert
Excellent partner!
Very easy process and fast turnaround! Highly recommended!
Insurer: Trupanion
By: Shelley
I needed medication and special food for my Sam.
I needed medication and special food for my Sam. The Clinic put it all together and sent it in to Trupanion for an ok. So when I came to pick it up we new how much I had to pay and the clinic sent the rest to Trupanion
Insurer: Trupanion Canada
By: Jerry
Fast!
Love how simple Trupanion makes it. We filed everything online and had our payments in about a week. Thanks
Insurer: Trupanion Canada
By: Rob
Reimbursements are done quickly.
Reimbursements are done quickly. Customer service is always friendly and polite and very helpful. Thank you.
Insurer: Trupanion Canada
By: Tanya
The Trupanion claims experience is fast and easy!
The Trupanion claims experience is fast and easy! I am so glad we have them on our team.
Insurer: Trupanion Canada
By: Emily
Thank you, Thank you, Thank you!
I wish my own health insurance was as easy as Trupanion is. Customer service upon set up was second to none. So friendly , knowledgeable , and personal. Upon set up I was hoping I would never have to need your services but I did and had zero concern of any cost to come from my pups health requirements. Direct billing and quick response with claims. The worry of ‘what if’s’ happening are gone. Love Trupanion!
Insurer: Trupanion Canada
By: Nancy