Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
14,029 total
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Trupanion is truly terrific!
Trupanion uses claim express on line submission with rapid payment
Insurer: Trupanion
By: Kathy
Excellent!! Fast Payment Processing!
Excellent service, fast payments even by mail during COVID-19...thank you so much for being there for our Stella Rose!
Insurer: Trupanion
By: TAMMY
I chose the score because Owen was great and I appreciate your company reaching out and helping those of us who need help with paying bills during this time.
I chose the score because Owen was great and I appreciate your company reaching out and helping those of us who need help with paying bills during this time. It makes me feel good that you have a business that is thoughtful enough to do what you are doing. Thank you very much. Xoxo
Insurer: Trupanion
By: Paul
So Glad I have Trupanion!
Very easy to upload claim information. Quick communication & payment.
Insurer: Trupanion
By: Heather
Peace of mind when I needed it
My dog couldn’t breath so I rushed to ER. First 24 hours were $4700 then needed to be transferred to other ER with oxygen tent. $3700. Worried about maxine my card and still needing hospital. They direct billed Trupanion. Needed a ventilator at CSU because all ventilator are at human hospital. Possibly $8000. Though I tried to help she couldn’t fight that hard and passed. Trupanion had 90% of billed payed within hours. Definitely using them again on next pet. (When I’m ready)
Insurer: Trupanion
By: Matt
I am very happy with nation wide insurance easy and prompt
I have 2 golden retriever brothers and I am so glad I made the choice to get nation wide insurance. This company isvery prompt on payment. I like how easy it to file my paperwork. I feel more at ease knowing I have my boys protected
Insurer: Nationwide
By: Terri
Best pet insurance and customer service
Always quick and easy submission.
Insurer: Trupanion
By: Bonnie
Trupanion- Best Pet Insurance
Always very prompt in claims payment, and the customer service is very helpful and friendly.. Thanks
Insurer: Trupanion
By: Rajy
Claim submission is quick and easy!
Submitting claims to Trupanion is quick and easy. The turnaround time has always been quick and efficient. Their staff is always friendly and caring.
Insurer: Trupanion
By: Angie
Thrilled to bits!
The vet clinic works with Trupanion and they only billed me for my portion of the expenses. I was thrilled with this process and thrilled that Trupanion accepted the claim. I am very very happy that I purchased insurance. I have been a pet owner my whole life and this is the first time, I have insured a pet. THANK YOU so very much!
Insurer: Trupanion Canada
By: Gail