Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,057 total
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I am very pleased the way Healthy Paws expidited my most recent claim
My 6 1/2 year old Yorkie (Casey) was passing blood in his stool on the evening of 7/21/20. Immediately took him to the emergency hospital where he was treated for IBS, I incurred considerable out of pocket expense for that visit. The next day I put in an insurance claim to Healthy Paws which was completed the following day. I requested that I be reimbursed as quickly as possible. Two days later the reimbursement funds were back into my checking account. Very rarely do you receive that kind of service from any insurance company. I truly recommend Healthy Paws. Mel
Insurer: Healthy Paws
By: Mel
Amazing to work with!
Quick, easy, and straightforward. I got reimbursed much sooner than the time I was quoted.
Insurer: Trupanion
By: Lynna
Great claim service
Entered my claim on sunday and the reimbursement was deposited in my account on Thursday. That's really good service in my book.
Insurer: Trupanion
By: Richard
Great customer service
It was easy and fast.
Insurer: Trupanion
By: Jessica
Insurance enrollment
It was very easy , I got 30 days free coverage when my puppy was in for his vaccinations and chose to continue with no interruption in coverage .
Insurer: Trupanion
By: Cynthia
Pretty quick refund
Our vet puts in claim and about up to 5 days reindeer goes in acct. Great service
Insurer: Trupanion Canada
By: Marilyn
Easy work with
Quick payment no problems with the claim put thru by the Vet.
Insurer: Trupanion Canada
By: Veronica
Best pet insurance
The process was so easy and the direct billing makes it so easy for both client and business.
Insurer: Trupanion Canada
By: Christina
Very Happy!
This was my first claim, so I was a bit nervous, but it was quick and simple and the provided info and summary was easy to understand. You guys are the best! (I wish my two older cats didn't have pre-existing conditions, because if they didn't, I would switch them over too!
Insurer: Trupanion Canada
By: Laurel
I highly recommend Pumpkin
I shopped around and only Pumpkin gave me the best rate for my dog insurance. Whenever you call/email, an actual person responds in a timely manner and I never had an issue with their service. I highly recommend Pumpkin.
Insurer: Pumpkin
By: Adam