Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,105 total
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Easy and efficient
Everything is easy from enrolling, sending a claim, getting an advice.
Insurer: Nationwide
By: Florence
Recommend it!
Healthy Paws has been a life saver for my family. We felt comfortable with the claim process. The whole process could be completed with my phone App. In most cases, it took us less than 2 weeks to get the money cheque. The insurances are reimbursement based, I ended up being reimbursed for more than $1200 with their unlimited lifetime claims.
Insurer: Healthy Paws
By: Nikki
Best thing I did was to get insurance for my 3 dogs.
Nation Wide makes it very easy to submit a claim, they are very prompt in payment. I have 3 dogs and Vet bills can be very expensive.
Insurer: Nationwide
By: Patti
Ease of submitting a claim
I was very pleased with the ease of submitting a claim for my dog's recent veterinarian visit. I had only to photograph my bill, and send it in. I talked to a very friendly and helpful Figo employee who told me exactly what I needed to do. She was very interested in my dog's health problem, and the treatment prescribed by the veterinarian. i'm happy that it is so simple and easy to submit claims to Figo.
Insurer: Figo
By: Adrienne
The company sent me a email they needed something I did it right away and the have waited until I call to push my claim in so now it's months later and still haven't gotten reimbursed
The company sent me a email they needed something I did it right away and the have waited until I call to push my claim in so now it's months later and still haven't gotten reimbursed
Insurer: Trupanion Canada
By: Monica
Happy Customer
Extremely prompt processing and payment. I am so happy we have Trupanion for Levi.
Insurer: Trupanion Canada
By: John
Thank you Trupanion!
Once our claim was processed we received our money back within a couple days! Peace of mind knowing everything was handled professionally and quickly when we were busy taking care of our sick pup!
Insurer: Trupanion Canada
By: Diana
The whole process was fast and easy!
The whole process was fast and easy! Awesome experience!!!!!
Insurer: Trupanion Canada
By: Carol
Great Pet Insurance
Very easy to submit a claim and quick payment. Have recommended Trupanion to friends who were thinking of getting pet insurance.
Insurer: Trupanion Canada
By: Joanne
Great review of Trupanion pet insurance.
Calling w a question is always handled extremely positively. Quickest reimbursement for eligible expenses.
Insurer: Trupanion Canada
By: Shelley