Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
14,029 total
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Fast and efficient
Fast and efficient
Insurer: Trupanion
By: Alyssa
Trupanion is a great company!
Great, fast process!
Insurer: Trupanion
By: Erin
Trupanion is for real
The claim was paid out promptly and when I called to cancel the policy, it was canceled effective the day after my dog had died, which was about 3 weeks prior, and the premiums were refunded. If or when I get another dog I will sign up with you guys again.
Insurer: Trupanion
By: Chris
Excellent Pet Insurance!
The claim was so fast. Having a veterinary hospital that uses their software is so helpful! I'm able to run the insurance before I leave the hospital and pay what I owe and nothing more. Love it!
Insurer: Trupanion
By: Meaghan
Well I needed help with my dogs bill and according to my insurance with you it looks like nothing will ever be covered.
Well I needed help with my dogs bill and according to my insurance with you, it looks like nothing will ever be covered. I never really understood all the mumbo jumbo...but when I need help...especially at this time of covid, it is really hard to cope. My deductible is $1000 for every illness. So as long as I'm being charged under $1000...Trupanion will never pay for a thing. I'm beginning to think my monthly payments were a big waste all this time. I'm considering canceling my policy.
Insurer: Trupanion
By: Janeen
Super friendly and fast service!
Trupanion service is very friendly and simple...and I had my refund the next day! Highly recommend!!
Insurer: Trupanion Canada
By: Michelle
Easy to work with
Processing is quick and easy. The ease of insurance helps me to take care of the necessities they need without having to worry.
Insurer: Nationwide
By: Melissa
Best investment I ever made!
Thank you so much for getting us through some of the hardest times of our lives with our dogs. They are my life and because of this company, I have been able to keep them alive and well.
Insurer: Nationwide
By: Donna
Love nationwide.
Great company. Only draw back is needing to pay vet bill first then be reimbursed.
Insurer: Nationwide
By: Emelie