Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,105 total
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Well taken care of
I didn't know what I signed up for when I enrolled my puppy at 12 weeks old. Today 9 year old Ella has been diagnosed with a heart murmur and kidney failure, and I am so thankful we have Trupanion to see us through. The processing time is fast, and once the deductible is fulfiled they paid us promptly without repetitive questions. So far the total cost of Ella's treatment and maintenance has been over $10000 and I am thankful that with the insurance we can afford her medication and care to keep our precious baby comfortable and well taken care of.
Insurer: Trupanion Canada
By: Anne
Satisfied customer ??
Claim paid very quickly,no stress.
Insurer: Trupanion Canada
By: Ronald
First claim in nine years......
I got reimbursed for my dogs surgery in less than a week after it was done! Very impressed!
Insurer: Trupanion Canada
By: LINDA
If the vet will file claims for you and you pay only your portion at time of service we can be better pet owners.
If the vet will file claims for you and you pay only your portion at time of service, we can be better pet owners.
Insurer: Trupanion Canada
By: Katie
So glad I have Nationwide Pet Insurance
Every claim I have submitted this year, wellcare, illness, or accident, has been processed quickly. When payment is due the direct deposit option is great.
Insurer: Nationwide
By: Lynne
Trupanion Continues to Amaze
Time and time again I am impressed with Trupanion’s prompt responses to my claims, ample coverage and their fast payment! My vet even handled the paperwork and we got reimbursement the same day.
Insurer: Trupanion
By: Patty
Great service!!!!
Thank you for your prompt processing of Maggie’s recent claims. It is much appreciated since I am on limited income. When you have a sick pet for several months, this helps!! Thank you!
Insurer: Nationwide
By: Suzanne
thankyou for the quick turnaround on payment...
in the past it took at least 3 weeks for payment..now it's taking less than a week Huge improvement on your service..thanks
Insurer: Nationwide
By: Liz
Nationwide Makes Claims Easy
Claims under Nationwide Pet Insurance are a breeze using the VitusVet app on your phone. Just enter in the amount of the claim, take a photo of the vet's invoice and submit. So convenient! Claim processing is quick, and the explanations of benefits are straightforward and clear. Definitely recommend Nationwide Pet Insurance.
Insurer: Nationwide
By: Mark
Seamless process and amazing customer service!
Our puppy has had a few issues in the first couple months of owning her and Nationwide has been so great! The claim upload process is so easy and the communication is amazing. I hear from them so fast and am so happy with our pet insurance.
Insurer: Nationwide
By: Shay