Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

14,029 total


Verified April 15, 2020

Awesome experience!

My pup had surgery on Thursday and the reimbursement was in my account the next Tuesday morning! Can’t ask for more than that! I had some questions, so I called. Everyone is friendly and knowledgeable. Beats our previous pet insurance plan hands down. Trupanion, we love you!

Insurer: Trupanion

By: Sherry

Useful
April 15, 2020

Highly recommend trupanion.

Very pleased with how fast the claim was opened and I received my payment. Excellent service

Insurer: Trupanion Canada

By: Teri

Useful
April 15, 2020

Fast responses and payment.

Fast responses and payment.

Insurer: Trupanion

By: Francine

Useful
April 15, 2020

Quick service

I sent the claim and it was paid quickly

Insurer: Trupanion

By: Becky

Useful
April 15, 2020

Great Experience

It was so easy to upload my information and I got my check really quickly! It was so great to not have to think about price when making already hard decisions. Thank you

Insurer: Trupanion

By: Samantha

Useful
April 15, 2020

Easy and fast

Submitting a claim was incredibly easy and I was reimbursed in less than a week!

Insurer: Trupanion

By: Jocelyn

Useful
April 15, 2020

Quick and easy

Submitting an invoice is easy and the time in which it takes them to process a claim is quick. They have great customer service. I've had Trupanion for years and i have no regrets.

Insurer: Trupanion

By: Brianna

Useful
April 15, 2020

Best insurance experience I have had.

Timely with ease

Insurer: Trupanion

By: Richard

Useful
April 14, 2020

Simple and efficient process at a stressful time

I didn't expect the process of submitting a claim to be so simple. I used my phone and took pictures from the paperwork or online. This was particularly important at such a stressful time as Sam was very sick. The submissions took literally a couple of minutes, they were processed promptly and I received the money back with no further questions asked. I have had the insurance policy for years and was lucky enough not to have to use it before now, I'm thankful I chose Nationwide all those years ago.

Insurer: Nationwide

By: Joanne

Useful
April 14, 2020

Easy and stress free

Submitting a claim and obtaining payment is super easy and user friendly. Monthly premiums are also reasonable.

Insurer: Nationwide

By: Jake

Useful

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