Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,105 total


December 12, 2019

The best insurance claim experience I have ever had.

Nationwide Per Insurance has been an exceptional experience. Submitting claims via VitusVet App is seamless and I just signed up for electronic payment. Excellent. Our human health insurance is light years behind and is one of the best known and widely accepted.

Insurer: Nationwide

By: Nicole

Useful
December 12, 2019

Easy peasy claim submission and reimbursement

Took 7 month old puppy to the vet with severe diarrhea. Sent home with flagyl and Panacure to address possible parasitic infection. Submitted claim and was promptly paid. Thanks for making vet payment easy.

Insurer: Nationwide

By: Molly

Useful
December 12, 2019

You guys are amazing!

Easy to submit claim and very fast at sending money back to us

Insurer: Nationwide

By: Janine

Useful
December 12, 2019

Happy Cat Lady

So easy to do online. And receive response by the next day and reimbursement within a week or 2

Insurer: Trupanion Canada

By: Carmela

Useful
December 12, 2019

Because you offer quick fair service and my cheque came really soon after my claim

Because you offer quick fair service and my cheque came really soon after my claim

Insurer: Trupanion Canada

By: Corrie

Useful
December 12, 2019

L. Wong

Claims process is very easy and efficient. Payment was made within five days.

Insurer: Trupanion Canada

By: Laurie

Useful
December 12, 2019

Excellent customer service paid account directly and same DOS

Excellent customer service, paid account directly and same DOS

Insurer: Trupanion Canada

By: Benji

Useful
December 12, 2019

Quick Turnaround for Reimbursement

The vet submitted the bill and Trupanion issued a check to us the very next day!

Insurer: Trupanion Canada

By: Kathryn

Useful
December 12, 2019

The best !!!

Trupanion is a blessing,, especially when you have a precious bulldog. Excellent customer service, easy and fast. Thank you ????

Insurer: Trupanion Canada

By: Bruce

Useful
December 12, 2019

Easy to file claims.

Trupanion is easy to use, my veterinarian puts the claim in while I wait and I pay only my part. It is quick and easy to use.

Insurer: Trupanion Canada

By: susan

Useful

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