Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,105 total
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Reliable
Refunds are quick and easy!
Insurer: Nationwide
By: kristeena
Great claims processing and customer service!
Submitting claims via the app couldn't be easier! It just takes a few minutes. I love it. And while doing my research for pet insurance your rep was patient and very helpful. Glad I went with you guys!
Insurer: Nationwide
By: Michael
Quick reimbursement
Easy claims processing and quick reimbursement
Insurer: Nationwide
By: Lisa
Never Easier than Nationwide
Nationwide has always made it simple for me to file claims because they are right there in the VitusVet application I use on my phone.
Insurer: Nationwide
By: Paul
Highly recommend
Easy to file claims. Quick responses. Quick direct deposits into my bank account. No problems. Highly recommend.
Insurer: Nationwide
By: Christie
Great service and response
Great service and quick payment of claims. I’d encourage any one with a kitten to start on an insurance plan to include WellCare!
Insurer: Nationwide
By: Gregory
So easy and so quick!
I'm so glad I chose Nationwide pet insurance for my dog! It takes away any 'thinking' when it comes to care for my baby - because I know I'll have help from Nationwide financially. The forms are easy to fill out and submit. The waiting time on the EOB and payments are within a very reasonable timeframe. Thank you Nationwide for giving me peace of mind when it comes to caring for my Dog!
Insurer: Nationwide
By: Alyssa
Very helpful staff, very quick to pay claims i go through the app it's very easy
Very quick to pay for claims which are submitted through the app. Love it i take a picture of my receipt and upload it and i am paid in a matter of days
Insurer: Nationwide
By: Suzanne
Happy with Nationwide !
Nationwide is easy to submit claims online. They process claims fast and have great customer service when I call.
Insurer: Nationwide
By: Jacky
So glad we have pet insurance!
My dog was bitten by another dog and had to have his wounds cleaned and stitched (actually stapled.) It was very expensive. I filled out a claim and within a few weeks, we were reinbursed for a significant part of the bill.
Insurer: Nationwide
By: Sue