Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,105 total


December 12, 2019

Reliable

Refunds are quick and easy!

Insurer: Nationwide

By: kristeena

Useful
December 12, 2019

Great claims processing and customer service!

Submitting claims via the app couldn't be easier! It just takes a few minutes. I love it. And while doing my research for pet insurance your rep was patient and very helpful. Glad I went with you guys!

Insurer: Nationwide

By: Michael

Useful
December 12, 2019

Quick reimbursement

Easy claims processing and quick reimbursement

Insurer: Nationwide

By: Lisa

Useful
December 12, 2019

Never Easier than Nationwide

Nationwide has always made it simple for me to file claims because they are right there in the VitusVet application I use on my phone.

Insurer: Nationwide

By: Paul

Useful
December 12, 2019

Highly recommend

Easy to file claims. Quick responses. Quick direct deposits into my bank account. No problems. Highly recommend.

Insurer: Nationwide

By: Christie

Useful
December 12, 2019

Great service and response

Great service and quick payment of claims. I’d encourage any one with a kitten to start on an insurance plan to include WellCare!

Insurer: Nationwide

By: Gregory

Useful
December 12, 2019

So easy and so quick!

I'm so glad I chose Nationwide pet insurance for my dog! It takes away any 'thinking' when it comes to care for my baby - because I know I'll have help from Nationwide financially. The forms are easy to fill out and submit. The waiting time on the EOB and payments are within a very reasonable timeframe. Thank you Nationwide for giving me peace of mind when it comes to caring for my Dog!

Insurer: Nationwide

By: Alyssa

Useful
December 12, 2019

Very helpful staff, very quick to pay claims i go through the app it's very easy

Very quick to pay for claims which are submitted through the app. Love it i take a picture of my receipt and upload it and i am paid in a matter of days

Insurer: Nationwide

By: Suzanne

Useful
December 12, 2019

Happy with Nationwide !

Nationwide is easy to submit claims online. They process claims fast and have great customer service when I call.

Insurer: Nationwide

By: Jacky

Useful
December 12, 2019

So glad we have pet insurance!

My dog was bitten by another dog and had to have his wounds cleaned and stitched (actually stapled.) It was very expensive. I filled out a claim and within a few weeks, we were reinbursed for a significant part of the bill.

Insurer: Nationwide

By: Sue

Useful

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