Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,105 total


December 08, 2019

Great review of Trupanion pet insurance.

Calling w a question is always handled extremely positively. Quickest reimbursement for eligible expenses.

Insurer: Trupanion Canada

By: Shelley

Useful
December 08, 2019

Painless!

Great job, easy quick and painless. All approved straight through my vet in a mater of minutes.

Insurer: Trupanion Canada

By: Traci

Useful
December 08, 2019

Trupanion Express

Love your Trupanion Express. First time we've used it.

Insurer: Trupanion Canada

By: Jim

Useful
December 08, 2019

Glad my Vet was able to direct bill.

We had unexpected Vet expenses. It was super easy to submit a claim. They do direct billing. I paid my portion and trupanion paid my Vet directly. I got an email with the break down. Overall it was a simple process.

Insurer: Trupanion Canada

By: Ashley

Useful
December 07, 2019

Best pet insurance hands down!!

We are so happy to have chosen Healthy Paws for our pet insurance. It is so convenient to be able to send claims from my phone. The direct deposit is wonderful, and the payments are relatively quick. They always answer any questions I have promptly when responding to any email I send. It is always hard to go through health issues with pets, choosing Healthy Paws has made things a little easier. I highly recommend this company.

Insurer: Healthy Paws

By: Janine

Useful
December 07, 2019

Great service.

Great and fast service, easy to file a claim.

Insurer: Figo

By: Tanja

Useful
December 07, 2019

It's great!

It's easy to submit. Payment from you is quick. The whole process is easy.

Insurer: Trupanion Canada

By: Cathy

Useful
December 07, 2019

Excellent

Was paid very fast

Insurer: Trupanion Canada

By: Amy

Useful
December 06, 2019

Spot's quote process was super easy and...

Spot’s quote process was super easy and when I got my policy for my Shepard mix Luna they even called to welcome us :-)

Insurer: Spot Canada

By: Mere

Useful
December 06, 2019

My over all experience with your company has been great over the years !

My over all experience with your company has been great over the years ! Anytime I call or email sent and even my enbursements have been smooth with the no problems at all ! You guys were great when my last cat was diagnose with Diabetes, evening sending a card when she passed away. Thank you for all your do !

Insurer: Trupanion Canada

By: Cheryl

Useful

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