Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,105 total
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Best decision I've made for my pets.
Claim process is so easy with the app. Customer service is always friendly and helpful. Money from claim is fast to be delivered.
Insurer: Nationwide
By: Becky
Nationwide is the best pet insurance!
You guys are amazing! You make it very easy to file a claim and response time is excellent! I really appreciate all you do and your service is worth every penny!
Insurer: Nationwide
By: Alexis
Great service.
Posting claims, claims processing, and payment submission is always very smooth. Never a problem with Trupanion and my fur child and I have been with them for at least 9 years now.
Insurer: Trupanion Canada
By: Dixie
The best pet insurance company ever|!
So easy to make a claim and receive your reimbursement!
Insurer: Trupanion Canada
By: Kim
A must pet insurance for all owners.
Trupanion has always treated the health of my pet very seriously. The claims were processed quickly with the payment received much faster than one could expect. I highly recommend your insurance.
Insurer: Trupanion Canada
By: Judith
Such a relief
Easy claims and fast pmts. Great to have peace of mind.
Insurer: Nationwide
By: Tricia
The claim processing time and ease of use has improved a lot from last year.
The overall process has improved dramatically from when I filed my first claim last year. Submitting the clAim through the app is easy and quick and the processing of the claims are much faster now. The electronic payment method is great.
Insurer: Nationwide
By: Katherine
Great coverage, user friendly
I am so happy that I purchased Nation Wide Insurance for my dog. Nation Wide has made it so simple to issue a claim via the VitusVet App. I simply take a photo of the invoice with the app and submit the claim. Within 24 hours I receive an email verification that Nation Wide has received the claim. I have already recommended Nation Wide to several of my friends that have pets.
Insurer: Nationwide
By: Alphonso
Easiest insurance I have ever dealt with.
Nationwide has been great to deal with. Their on line claim web site is easy to use and claims are paid quickly. I recommend this insurance to everyone I meet with a pet.
Insurer: Nationwide
By: Eric
Quick, easy and convenient clean service
As I stated in the title, it’s very easy to work with you. It was easy to set up the policy and the claims were simple to process through my cell phone. The claim checks were received quickly as well.
Insurer: Nationwide
By: Tom