Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,105 total
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Payments
Very fast paymrnts, that's always good!
Insurer: Trupanion Canada
By: Linda
Excellent service with direct billing through the vet clinic.
Excellent service with direct billing through the vet clinic.
Insurer: Trupanion Canada
By: Rosalie
ALWAYS a Great Experience
Soooo easy to file a claim and soooo quick to get your refund!!!
Insurer: Trupanion Canada
By: Connie
Thankful for Trupanion
Thank you for being so easy to deal with. It was awesome how quickly you confirm payments and do direct payment to the vet to make it easier. I highly recommend Trupanion to all my friends.
Insurer: Trupanion Canada
By: Gemma
Fast at processing claim forms
Trupanion only took several days to process my claims. I had the money the next week.
Insurer: Trupanion Canada
By: Joy
Doesn't hurt to ask.
You fid not pay on Foxy's oral surgery but I am not complaining. You have always given us good coverage. I often recommend Trupanion.
Insurer: Trupanion Canada
By: Judith
Nationwide is truly on your side!
It is really easy to file a claim on line and have the money deposited directly into the account of your choice.
Insurer: Nationwide
By: Stephanie
Very Happy
I am amazed at the timeliness of the payment on my claims. I at first balked about getting pet insurance and am very happy I went with Nationwide. Everything about this company is 5 star. A coyote had attacked me dogs so when I went to the veterinary hospital my bill was quite large. They paid exactly what they said minus my deductible & within 2 weeks. There was quite a bit to look over. Never again will I question whether or not. So worth it!!!!!
Insurer: Nationwide
By: stella
Best investment for the health of your pet, including wellness care
Being on a fixed income, I looked into the costs of wellness plans and pet insurance when adopting my kitten since vet costs can be unpredictable at times and I still had booster vaccines and preventative flea costs to calculate. After comparing the costs from various providers of having both a wellness plan and emergency/illness insurance for my pet, Nationwide was hands-down the best pricing. I thought I would need to purchase separate plans for wellness care and other care, but Nationwide is the only pet insurance provider that includes both options under one policy AND is reasonably priced with a competitive deductible and higher reimbursement percentage. My kitten met his deductible in just a couple routine wellness visits, so now I can actually look forward to picking up his preventative each month, knowing that 90% of it is covered. Even my vet's office is amazed by how comprehensive and easy claims management is with Nationwide. So far my only issues are that filing the claims online can't be done from within my customer account login, but I am able to submit them online using a different link on the website. Payment is also reimbursed to me electronically via ChasePay, so I had to set-up an account initially to receive the payments and have them sent to my bank account. The first time you do that is important since you have to accept the payment in your ChasePay account as well as authorize it to be sent to your bank account. If this isn't done, the payment is sent back to Nationwide. After the set up your ChasePay account the first time, you can choose automatic transfer to your bank account for future payments. But electronic payments are pretty quick after I submit a claim, so far I have the money back into my bank in less than a week in most circumstances, which includes processing time for the claim and the money transfers. I have recommended Nationwide Pet Insurance to everyone I know with a furry companion.
Insurer: Nationwide
By: Dawn